Wanted to comment on this service center which has now relocated to Oakwood Road in Huntington, NY. Happy to see that Mr. Garguilo has moved with them as he is an excellent service manager and the reason I am returning to them. Michelle was my service advisor who is quick, efficient and knowledgeable. What a gal! It was a short visit and took care of my car with excellent and timely service. Thank you.
The new location was cold and drafty
There as an excessive (30 minutes) time between when I as told my car was done and when I could actually leave
Also pushed expensive tires and only told me full cost when i pried info out of salesman
I made a same day appointment to have my 2016 Corolla inspected. Unfortunately I forgot I had to be home within an hour. When I explained my error to the manager he was very understanding and expedited my service. My car was inspected within 30 minutes and I was able to make my other appointment. I appreciated his help especially since it was my error.
From the moment I parked my car till the end, this service center and Michelle especially goes out of their way to keep you informed of all that is going on. Plus the bagels, cookies, and candy help. I received a free car wash coupon for a nearby place and that was appreciated.
"Michelle did a great job. Handled everything professionally"
- sunshine 163
Made the appointment that day for yearly inspection. 2007 Camray needed additional servicing. Michelle was very lovely and pleasant and explained everything very well and made sure I was comfortable in the waiting room. Could have used more magazines to make the time pass.There usually are more. A nice touch would have been a car wash particularly since I had almost $1000 of servicing. Michelle does a great job, she is a keeper!
I have my Rava4 which is a leased car and this is my second leased car from Huntington Toyota.the service by Michelle was great I entered the garage she took my mileage the I went to her desk asked some questions told me what was going to be serviced on my car it took no more than hour.Thanks
Fabulous Service. My hybrid had a check hybrid system light that came on as I was leaving a work appointment. I pulled over and called the service department. They were fantastic helping me over the phone and the service only got better when I brought it in during a blizzard. Can't say enough positive things. They kept me informed of the problem as they worked to fix it and fixed it promptly. Fantastic Team.