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Huntington Volvo

Huntington, NY

4.8
680 Reviews

345 West Jericho Turnpike

Huntington, NY

11743

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680 Reviews of Huntington Volvo

December 07, 2021

in summer of 2020 I had a few problems with my used in summer of 2020 I had a few problems with my used Volvo I bought, including the fact that I had to the unlock button dozens of time for the ca More

by ace0097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Rocco, Joseph Tiso, Steve Rentz, Justin Sinclair
Dec 08, 2021 -

Huntington Volvo responded

Mr. O'Connor, First let address the service call you had with Cathy who is our service client specialist. She was asking for your number so she can accurately pull your file and validate to whom she was speaking with. This is customer service 101. That being said, here is a clip of the conversation that is on file that you had with Volvo Cars USA: "The service manager did call me last week, told me I'm not welcome because I called an employee a xxxx after she couldn't apologize for the fact that they failed to fix the car the first time". "Also told the service manager to go xxxx himself after he lied and said he hadn't called me in three weeks because he had Covid". So because you weren't given an immediate "Sorry" upon your call to the dealership this is how you treat people? We are living in very difficult times and most people are doing their best to navigate these unchartered waters, however we still need to be kind and respectful to one another. With all the divisiveness that's already running rampant in this country, the least we can do is have some common courtesy as it cost nothing and goes a long way. Needless to say you're not welcome here in any capacity. To use this type of language towards a woman is abhorrent to say the least, and I should hope no woman should have to hear this including those in your family. I wish you all the luck with your Volvo and all your future endeavors. Steve Rentz General Manager Huntington Volvo

December 02, 2021

Edwin was great to work with. He was very professional and always responded to all questions we had. I would definately recommend working with Edwin. More

by Cutecow1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edduin Rodriguez
December 02, 2021

Five stars for Huntington Volvo! Our buying process was seamless from start to finish. Edduin was a pleasure to work with. He was very knowledgeable, friendly, and responsive to our wishes. We were made More

by Christie DeRosalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir, Karen in Financing, Edduin Rodriguez
November 12, 2021

In the past we leased our cars from another Volvo dealer. When my lease was coming up, went to the existing dealer and the experience was just OK and was not thrilled with the deals they were offering. So ch More

by Evnets
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edduin Rodriguez
October 21, 2021

“Excellent service experience- Joe Tiso " We bought our “Excellent service experience- Joe Tiso " We bought our 2016 Volvo XC90 six years ago at Volvo Cars of Huntington, and we only service our car at More

by Kleu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Tiso
October 07, 2021

After my lease was up bought car but title problems. 6 mts later not resilved More

by Howardbrockway
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Perlmutter
Oct 07, 2021 -

Howardbrockway responded

How long should one wait to get their clean title for a lease car that was purchased after lease was up? It’s sad to say but after several calls to Rick, finance this issue has not been resolved. We are planning to move out of New York so a title that has a lien on it even though we paid cash for the car. Over 6 months have gone by no phone calls, no text messages nothing. Guess once you pay who cares! I love my car but hate the treatment. Now they tell me I have to.correct the problem after I paid them to do it. Wrong on so many levels. Howard Brockway

October 05, 2021

The experience of buying a car usually leads to stress and anxiety but Eduin made this an amazing experience from start to finish. The test driving was a blast and Eduin was great at giving us a quick run More

by gromeo3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Amir, Edduin Rodriguez
October 04, 2021

Donna Disanti provided excellent serviceTimelyGreat Donna Disanti provided excellent service Timely Great contact communication Worked with my auto body company More

by Laurac43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Disantis
October 02, 2021

We just received our new Volvo V60 and couldn't be happier. Dan Martin in sales was excellent. We highly recommend. More

by yachtsol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Martin
October 01, 2021

This is the second Volvo that I leased with Vashal. He is knowledgeable, kind, helpful and made this experience an excellent one. More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vashal
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