Tom Peck Ford - Service Center

Fast and reliable service, checked in and the staff offered me a drink and were very nice!!! I drive from Rockford all the way to Huntley because of my positive experience. Ohh and they know what they offered me a drink and were very nice!!! I drive from Rockford all the way to Huntley because of my positive experience. Ohh and they know what they are doing!!! More

They included somebody else’s warranty in my loan papers, he claimed to fix my brakes and transmission, but they did not. I had to go to an independent mechanic to verify the problem still existed with a tra he claimed to fix my brakes and transmission, but they did not. I had to go to an independent mechanic to verify the problem still existed with a transmission. After six weeks, Huntley Ford finally looked into the transmission and realized it was beyond repair so they had to replace my transmission. It also took nearly 8 weeks to fix the loan papers. More

Rudy's transparency and customer care really earned my trust. He is truly an asset to Nissan’s customer service, and I’ll definitely be returning to him for all my car repairs from now on. I highly recomm trust. He is truly an asset to Nissan’s customer service, and I’ll definitely be returning to him for all my car repairs from now on. I highly recommend Rudy for anyone looking for trustworthy and exceptional service at Huntley Ford! More

Rudy Rios, service consultant, was very helpful. Technician found the problem and performed the needed steps to correct the problem causing a check engine light. I had my vehicle back the same day. Technician found the problem and performed the needed steps to correct the problem causing a check engine light. I had my vehicle back the same day. More

They are always very responsive, do great work and very knowledgeable! They are always on their game!! knowledgeable! They are always on their game!! More

I brought my car in for an oil change and 45k maintenance check. It’s a sport car and came from the factory with wider rear tires than front. When they dropped it off and I drove it next there was scraping check. It’s a sport car and came from the factory with wider rear tires than front. When they dropped it off and I drove it next there was scraping/grinding at full steer wheel lock. I looked under the car but didn’t notice anything. Later that night I noticed they put the rear tires (wider) on the front of the car and the front tires (thinner) on the rear. It was the wide tires scraping on the fender well. I called them and told them about it and they cared, told me to bring it back in and they’ll fix it and send me a free oil change. I did wheel moves myself and never got the email for the oil change. I was disappointed as I told them to not donate rotation as the wheels/tires are wider in the rear than the front. It had come that way with the performance package when new. Next time I’ll do my own oil change. More

They are always knowledgeable, personable, and efficient! Always Service with a smile… I wouldn’t go anywhere else! Always Service with a smile… I wouldn’t go anywhere else! More

My service administrator- Rudy, was great. Kept me informed and worked with extended ins folks to work through the car issues. Great job Rudy Kept me informed and worked with extended ins folks to work through the car issues. Great job Rudy More

Great service and band a very good technician answered all my questions will recommend him and Huntley Ford to others all my questions will recommend him and Huntley Ford to others More

Nice place, close by , the service advisor Josh T. Handled my concerns and my car was fixed Handled my concerns and my car was fixed More