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Tom Peck Ford - Service Center

Huntley, IL

4.9
120 Reviews

120 Reviews of Tom Peck Ford - Service Center

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May 04, 2024

I recently needed some work done on my truck, I called spoke with Karina. She set up an appointment for me with pick up and delivery. So they came, picked up my truck at work, took it to the shop and fixe More

by yamrpouderem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
May 03, 2024

Sudden "Brake Warning Light" was the reason for my "drop in" visit to Huntley Ford Service Department recently. I received immediate, outstanding assistance from Service Advisor, Brandon, who was able to ar More

by kelleethely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 03, 2024

Service advisor provided exceptional customer service! Genuine and provided detailed explanation of recommended services, made a huge difference with my review for retailer. Adam should be applauded for t More

by dodartgettosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 02, 2024

I recently had a service appointment with Brandon. He did a great job. Very professional, and didn't push any extra services on me. Actually told me what things could wait and what couldn't. Highly r More

by amanthaarya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
April 30, 2024

Go see Brandon in the service department! Recently had my car towed in, and he was able to get my car looked at within a few days and get it back up and running. He was very professional and More

by zhesshaig44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
April 28, 2024

I highly recommend the service department at Huntley Ford. Recently dropped my car there for some service. Brandon was my advisor, he was very professional and explained everything that needed to be don More

by brucesandrew26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
April 28, 2024

The mobile service option at Huntley Ford is super convenient. I had a recall on my vehicle that needed to be done, and also needed an oil change. Libby set up the appointment for me, and Ed came to m More

by jforster463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
April 26, 2024

Went to Huntley Ford recently for some work on my car. Brandon was great. Greeted me at my car, communicated throughout the process and had my car back to me by the end of the day. Very satisfied with the More

by nickolasnglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
April 26, 2024

Very happy with the Rudy at Huntley Ford. He was super friendly and kept me updated on what was happening with my car. It took a little longer to fix than expected due to back ordered parts, More

by nettiew810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
April 26, 2024

Love taking my car to Huntley Ford. They are always very friendly and don't rip you off. Now they have the convenience of mobile service, which really helps me with my schedule. Highly More

by vh050366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
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