Hurd Auto Mall

It took a few trial and error’s to find the right market mix; but sure enough Desiree and her the team found a way to make it happen AND Under Cost of where I could have been. Even with my rocky credit, Hur mix; but sure enough Desiree and her the team found a way to make it happen AND Under Cost of where I could have been. Even with my rocky credit, Hurd heard I had a need and Delivered! More

they were very nice and made me feel right at home took a lot of time to make sure i was comfortable witheverything and helped me with all my questions a lot of time to make sure i was comfortable witheverything and helped me with all my questions More

Very nice and accommodating. Jim was very helpful and interested in my best deal. Sam was also very nice. Jim was very helpful and interested in my best deal. Sam was also very nice. More

The dealership was good, Desiree was really great to work with, would but from her again. with, would but from her again. More

I received very courteous assistance in buying my car. I got a very nice price for my new car and Ms. Desiree was very helpful with advice after the sale! I got a very nice price for my new car and Ms. Desiree was very helpful with advice after the sale! More

I went to Hurd auto mall today to purchase a car and thr salesman was AAron tortellini he was very helpful and made me comfortable that I made a purchase and the same for the rest of the staff i would thr salesman was AAron tortellini he was very helpful and made me comfortable that I made a purchase and the same for the rest of the staff i would recommend. Hurd auto mall James p. More

Just read the last couple of reviews. Horrible customer service, sales managers need a reality check. I could be wrong (and I hope I was), but I saw smoke coming from one of the offices Horrible customer service, sales managers need a reality check. I could be wrong (and I hope I was), but I saw smoke coming from one of the offices... Would never go there or recommend going there. Bob was a great person to work with, but no one and nothing would make me want to go back and I won't! More

Worst dealership in the state, make an appointment for service, they leave you hanging nothing ever in stock when you need it and they rotated bad tires because oh tires not in stock.. 4 other people in service, they leave you hanging nothing ever in stock when you need it and they rotated bad tires because oh tires not in stock.. 4 other people in the service center having problems managers did not care. Oil changes take 2 hours... NEVER AGAIN going there had the car taken off the lift and made an appointment with our mechanic to have the inspection done and tires replaced to keep it a few more months to purchase a new vehicle. I would give them ZERO stars ... They do not value their product or their customer service. They have changed over the years never had this problem when I owned my Hummer service was always great now service stinks! More

I purchased a 2022 GMC Yukon Denali in April of 2022. Unbeknownst to me it came with paint defects that consisted of debris under the factory paint and fish-eyeing on multiple areas of the vehical. How Unbeknownst to me it came with paint defects that consisted of debris under the factory paint and fish-eyeing on multiple areas of the vehical. How do I know this you ask? They sent me to three body shops that wouldn’t even quote repainting it as it wasn’t the right course of action to take. After stringing me along since October 2022 they told me that they could not provide answers, or General Motors assistance, to me until I reached 36k miles. Like a dummy I fell for their scam as they wanted me to be out of my 36k warrenty period just to tell me that I was responsible for the now $23k+ difference between the new vehical and what I currently own. Oh, and on top of that interest rates have skyrocketed, just my luck, huh? I suggest not doing business with these con artist. Great technical team at Hurd, too bad their management sticks their customers with whatever rolls on their lots with no QAQC. BUYERS BEWARE! More

Worst service department I’ve ever had to deal with, incompetent , untrustworthy.My truck has been in 3 times for what clearly is a rear differential / transmission issue and all I got was the runaround incompetent , untrustworthy.My truck has been in 3 times for what clearly is a rear differential / transmission issue and all I got was the runaround and it’s still under warranty !! More