Hearing all the "horror stories" of dealing with car salesman and dealerships, I was a tentative to car shop at dealerships for the first time. But Bob Hein at Hurd made it a great experience! He went above and beyond to get me into the vehicle that fit all my needs from price to size. He learned what my family needed, what we liked, and found just the car for us. I have been in sales for over 10 years and couldn't be more pleased with the service I received. Never was I pushed or pressured into a quick buy, even without ever mentioning that I was shopping around and looking at other dealers. It was Bob's personal and professional service that I did not get at other places, and that brought me back to Hurd. Bob literally worked with me for two weeks, and each time we met or talked over the phone, I could see that he was in it for more than just a sale, but to help me meet the need for a new car for my family. And we absolutely love it! Professional and personal was my car buying experience at Hurd Auto Mall with Bob Hein. Thank you!
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