About Us
Copyright 2014 DR Media Holdings, LLC
Search

Hurd Auto Mall

1705 Hartford Ave, Johnston, Rhode Island 02919
Sales: (401) 751-6000

Makes: Buick|Chevrolet|GMC|Saab|Service Center
 
Excellent
96% Recommend

Overall Rating 4.8

177 Lifetime Reviews

Write a Review
Hurd Auto Mall
177 Lifetime Reviews
Hurd Auto Mall Info
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.

Nearby Certified Dealers

Carter Chevrolet

412 Lifetime Reviews

Read Reviews
Gates GMC Buick Nissan

606 Lifetime Reviews

Read Reviews
177 Dealership Reviews
Filter Reviews By:


Reason For Visit
Sales (Used)

"Quick and painless "

This was a great experience. Dave was great and easy to get along with. The whole experience was very casual. There was no pressure. I even got a chance to talk to Chris Hurd.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Dave Anderson


Reason For Visit
Sales (Used)

"False advertising "

They list great vehicles on their website at excellent prices, I called and spoke with Erica from the Internet department she asked if I was interested in just one vehicle or if there were a few I liked, I specifically told her multiple times I was only interested in one particular vehicle. When I arr at the dealer after driving an hour out of my way after work the first salesman told me the vehicle I wanted was in their shop and tried to get me to consider another. When I told him that I only wanted to look at the one vehicle he offered to check with the manager. The manager then said the truck I wanted was hit on the lot and offered for me to look at a more expensive truck with less options. I asked why nobody would call and tell me before having drive an hour there to which he had no response, so I procee to leave and drive an hour back hour home without ever seeing the wonderfully priced "bait" vehicle they had on their website. Thank you Hurd for wasting my time.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Erica, Brian


Reason For Visit
Sales (Used)

"Great car buying experience"

Wonderful car buying experience with Robert Hein at Hurd Auto. I found the used vehicle that I wanted via the internet and someone called me on the phone from the dealership with me within minutes to answer any questions I had. They also have a great customer service texting feature that let's you text any questions and someone gets back to you right away with the answer. So convenient and quick. We drove all the way from Northern MA and they were so accommodating and considerate of our time constraints. Highly recommend!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Robert Hein


Reason For Visit
Sales (Used)

"Best Car Buying Experience!"

Our Sales Rep Robert Hein was excellent! He assisted us through the process and was very knowledgle. Smooth and comfortable process for an experience that is usally very stressful. Will definitely recommend this dealership to all my friends!

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Robert Hein


Reason For Visit
Sales (New)

"My gorgeous Malibu"

Hurd is a great dealership. Mike Messina went the extra mile to get me the car I wanted. He even picked me up at my home to get me to the dealership. Thank you so much Mike. Dave Richards, I can't forget you too. You were great!

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Mike Messina and Dave Richards


Reason For Visit
Sales (Used)

"great experience"

my salesman was michael messina he helped me get into my new Malibu, as soon as I got to the dealership he was there to answer any questions and didn't pressure me into anything I didn't want, overall great experience and will definitely be back!

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

michael messina and david richards


Reason For Visit
Sales (New)

"Great dealership"

My salesperson Joel was extremely helpful to me in purchasing a 2014 Terrain. The finance process was quick and easy. I am very happy with the Terrain and that I purchased it at Hurd. This is the fourth vehicle that I have purchased at Hurd.

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Joel


Reason For Visit
Sales (New)

"New equinox"

Good dealership. Helped me get approved despite low credit score. Can't be happier with my vechcle, would recommend to anyone in Rhode Island area.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

David Anderson


Reason For Visit
Sales (New)

"BEST CAR BUYING EXPERIENCE..."

I had the pleasure of working with Jennifer & she helped me lease my new GMC Acadia. My experience from the moment I walked through the door up to driving off the lot in my new SUV was fabulous! She was so friendly & extremely knowledgable. Thank you Jen & Hurd Auto Mall for everything! I will definitely be back! Elizabeth Warren, Rhode Island

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Jennifer Lohman


Reason For Visit
Sales (Used)

"My New Car"

they were great to work with and kept me informed of the process and I enjoyed my experience, and will be going back in the future to purchase a truck for my husband.

More

Did you find this review helpful?

Yes
 
1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

David Anderson and Robert Arena
1
...
1 - 10 of 177 results

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory