Hyannis Honda

Hyannis Honda
830 West Main Street
Hyannis, Massachusetts 02601

Sales: (508) 778-7878
Service: (508) 778-7878
Parts: (508) 778-7878

Manufacturer: Honda

Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Parts Store
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
81 Reviews
Hyannis Honda

Overall Score: 5 Star Rating4.8



About Hyannis Honda
Certified: Hyannis Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Hyannis Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Hyannis Honda
Dedicated to Serving Your Automotive Needs

Hyannis Honda is a division of Xiphias Enterprises Inc. Family owned since 1972, we pride ourselves on being a part of Cape Cod's community. As a community dealership, we are dedicated to providing quality products and excellent service. You are invited to spend some time at our website and encouraged to contact us and experience the ease of doing business with our professional staff.


SGBernstein
4/20/2012 4:09:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick and Jason

My Review of Hyannis Honda:
Everybody at this dealership was friendly and helpful. They gave me the best price right upfront and happily completed the deal with no issues. I have purchased many cars and this was by far the most pleasant experience. I would purchase from them again any time. Thank you Hyannis Honda!

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sbabbitt
4/12/2012 6:55:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Geoff (salesman), Ryan (mgr)

My Review of Hyannis Honda:
My recent purchase of a 2012 CR-V at at Hyannis Honda was a very positive experience. The entire staff was professional, knowledgable, and concerned for the consumer's welfare. Without reservation, I would highly recommend this company.

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andymo77
3/15/2012 7:09:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis Grant

My Review of Hyannis Honda:
This was first brand new car and Hyannis Honda made it a awesome experience. They did everything with care and respect. I felt no pressure to buy. I ended up leasing a 2012 Accord and learned alot, definitely gonna get my second car at Hyannis Honda.

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davidvangelder
2/27/2012 2:46:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Donahue

My Review of Hyannis Honda:
My wife and I wanted a car for my college bound son to take to school. After looking around with the courteous help of Jim Donahue we decided to trade in my wife's 2010 CRV and get 2 new civics for my wife and son. After thinking about it and looking at the inventory I also decided to replace my 2006 Accord that has 245,000 miles on it as well. So we left with three new cars after a very pleasant experience with all of the staff at Hyannis Honda. We were very impressed with the low pressure manner in which the entire transaction was handled. I would recommend this dealership to anyone.

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richoncape
2/27/2012 12:45:29 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Donahue and Will Holland

My Review of Hyannis Honda:
Jim Donahue and Will Holland were very friendly, helpful, and very professional. I also have used the service department with other Hondas that I have owned, and they are top notch too. The selection of vehicles was more than I was expecting.
Keep up the good work.

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jruane
2/20/2012 4:36:33 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: don't remember

My Review of Hyannis Honda:
The dealer called me one day after the review appeared and we worked out a settlement.
He was truly concerned about my experience and anxious to keep me as a customer.
I will continue to do business with Hyannis Honda

Service performed was 105000 mi. service.


item 1
I told them of a noise in right front upon acceleration when I dropped off the car. I asked if the noise was fixed when they called to tell me it was ready.
They told me it was fixed and the car was road tested!
I picked up the car, 06 Pilot, and the noise was still there as soon as I started forward out of the parking space.
A mechanic rode with me, heard the noise immediately and fixed it within 45 minutes or so.
I don't believe the car was road tested

Item 2.
I dropped the car off at 8:00 AM. At 10:00 AM they called and told me the brakes were 95% worn and I needed rotors and pads all around.(about $1200)

I have all my service done at the dealer.
In late december 2011 I had the oil changed and they told me about all the things they checked which included the brakes and that the brakes were fine.

I don't believe the brakes went from fine to 95% gone in 6 weeks.
When I questioned them I got several "possibilities"

When I first got the car in 08 and it was under warantee I complained about the brake pedal going close to the floor and the same for the emergency brake. I also complained about a scraping noise when I started moving in the morning. They told me all was well.

Now the car is out of warantee and the causes of the things I complained about are reasons for the brakes going from fine to 95% bad in six weeks.

I don't believe it.

I don't believe that they check the things they claim to during the $30 oil change.

I am surprised they were able to inspect my brakes more carefully than during an oil change when they were doing an "all day job" on the front of the engine

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Response from: Hyannis Honda
Added: 2/23/2012 4:32:03 PM
Our Customers should expect a consistantly great experience at Hyannis Honda. It's what we all strive for every day but we're not perfect. The one thing you can count on is that we will allways do the right thing and that we do care.

Thanks for you're business...


jerin
2/12/2012 11:45:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: will,dan v. ,laura m. ,

My Review of Hyannis Honda:
was there to service my car (toyota camry) and found the civic 2dr on the used car line... my dad and i asked dan v. about the vehicle and test drove it. we liked the car and with the help of dan v. i am now the new owner of the civic.

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southshoregirl
2/4/2012 3:45:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Curt Baker and Finance

My Review of Hyannis Honda:
I went to another Honda Dealer on the South Shore and practically left in tears as the salesman didn't even acknowledge me and got into the vehicle I was looking at and drove it away!!

A few months have passed, and on a whim my husband and I stopped at this dealership in Hyannis just to look. Curt approached us and made us feel so comfortable test driving and discussing option for lease vs. purchase and our trade-in. The finance manager was also so polite and genuine. The staff was courteous and NEVER made us feel pressured, rushed, or foolish (unlike my past experiences at other dealerships). Our experience was nothing but pleasant and I am positive we will return for future purchases. Curt explained all the features in our new car and really went out of his way to make us satisfied. Hyannis Honda is second to none. I'm sooo glad we stopped in! And, what a nice treat to receive a special gift in the mail a few days later.

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lciran@comcast.net
1/31/2012 4:07:38 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rene Dansereau/Tony Snyder

My Review of Hyannis Honda:
I have known Rene for quite a few years
He has been looking for a used Honda CRv for me and I wanted the door in the back to open like a door (not a hatch back like the new cars)
He found one and TOny and I talked--it was meant to be and I love everyone at Honda
Laura at the reception is so friendly and helpful and I like the location right next to the HIGH SCHOOL where I work--I will always go to Hyannis HOnda on WEST MAIN for any service--thanks Lori Ciran

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Mark & Laura Bergeron
1/23/2012 2:07:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis Granit

My Review of Hyannis Honda:
This is our second Honda CRV and again Dennis was our salesman and we found him very helpful and informative about the Honda CRV. We would be happy to recommend him!

Mark & Laura Bergeron

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