Hyman Bros. Infiniti of Richmond

Ease of purchase with finance assist, with variable stock Went in with car in mind and there it was! Good selection and financial assist, with minimum difficulty. In hours drove home with a new car! Joe Taylo Went in with car in mind and there it was! Good selection and financial assist, with minimum difficulty. In hours drove home with a new car! Joe Taylor was and still is helpful. Lance Wampler gave us good interest and payment plan. So far no issues, almost 2 months, except picked up a screw in a tire; the car even advised me of lost air in the tire. Had it fixed, with no flat! More

Mercedes C300 Joe Taylor, Brad, Haywood, Stuart: Joe knew exactly what I was looking for and found the perfect car. They were very accommodating and no pressure! I Joe Taylor, Brad, Haywood, Stuart: Joe knew exactly what I was looking for and found the perfect car. They were very accommodating and no pressure! I absolutely love my new Mercedes C300! More

Long distance purchase I found the car I was looking for, red corvette, black convertible top, with tan inside and Hyman Bros. had the car. All went well with purchase, all I found the car I was looking for, red corvette, black convertible top, with tan inside and Hyman Bros. had the car. All went well with purchase, all was done on phone, and car shipped to TN. More

Fantastic. Sales reps were as laid back as one could imagine. No pressure; no rush. Jim was fantastic. More than accommodating with an odd and fluctuating bu Sales reps were as laid back as one could imagine. No pressure; no rush. Jim was fantastic. More than accommodating with an odd and fluctuating buying timetable. Finance (Mr. George) was able to secure an APR rate half of what my insurance company offered. No hard sells on the extras, and great conversation to boot. Cannot recommend this staff enough; easily the best car buying experience I've ever had. More

Purchase process of Cadillac SRX The highest praise to Joe Taylor -- he was friendly, knowledgeable, and most helpful -- spent so much time with me to thoroughly explain all features The highest praise to Joe Taylor -- he was friendly, knowledgeable, and most helpful -- spent so much time with me to thoroughly explain all features -- and there are MANY -- of the vehicle. He is a credit to the business! I do, however, have to say the "detailing" of the vehicle for pickup left a few things to be desired -- both front windshield wipers were shredding, back wiper did not function, floor mat coverings with message "TO BE REMOVED BY DEALER" were not removed. The wiper blades were replaced and the back wiper repaired while I waited. I think a thorough "detailing" should have noted these deficiencies, and they would have been corrected prior to my arrival. Joe was most apologetic, and that I appreciated. More

Excellent Customer Service and Quality Car Joe Taylor went the extra mile and came to me. Drove down to Newport News to bring me the car I liked. Quick and painless transaction, most of the p Joe Taylor went the extra mile and came to me. Drove down to Newport News to bring me the car I liked. Quick and painless transaction, most of the paperwork had already been down over the phone. Spent just as long with my test drive as completing the paperwork. My 2013 Genesis was a top quality car that was exceptionally detailed. I would recommend Joe, and Hyman Bros Midlothian to anyone! More

Great experience at Hyman Bros.!!! Had a great experience working with Hyman Brothers! They worked really hard to get me a car and I am going to recommend them to anyone I know that is Had a great experience working with Hyman Brothers! They worked really hard to get me a car and I am going to recommend them to anyone I know that is looking to buy a car. Awesome!!!! More

Great experience at hymans bro don't go anywhere else !! Great experience with Joe Taylor , Brad , Daniel they all were very helpful this was the best experience buying I've ever had I would recommend this d Great experience with Joe Taylor , Brad , Daniel they all were very helpful this was the best experience buying I've ever had I would recommend this dealership to anybody and everybody who needs a car this dealership is the best dealership in the world ! Totally worth driving 2 hours from home More

No quite a 5 star rating First visit with salesman was great. Friendly and very accommodating. Day of pickup called ahead inform salesman of our arrival time. At arrival sa First visit with salesman was great. Friendly and very accommodating. Day of pickup called ahead inform salesman of our arrival time. At arrival saleman was with another customer and we had to wait for him. After his hurried completion of paperwork and handoff to finance, we needed temp late mounted and salesman was slow getting to it (with a customer?). Had to find the mounting bracket for temp plate. Once found had to have technician install (30 min delay). That could have been done prior to our arrival. While waiting for technician to install mount noticed to areas on car body that appeared to be surface scratches on the paint. Once salesman got a someone from body shop the problem was only incomplete buffing out of polish. Wish the car had been inspected for this problem and corrected prior to arrival. Was also told the car would be delivered with a full tank of gas - it wasn't (maybe 1/3). Car features were not reviewed with me - still reading manuals. Think all my problems could have been avoided if salesman put me and my car first - that didn't happen. So the experience was far from perfect. When you pay top dollar for a car you expect top rated service from salesman. More

Smooth and easy Dennis made the process very smooth and easy. The price of my car was very competitive with other dealerships. The car is fantastic. I would recomm Dennis made the process very smooth and easy. The price of my car was very competitive with other dealerships. The car is fantastic. I would recommend this dealership and would gladly return in the future. More