Read Reviews Hyman Brothers Automobiles Midlothian

Hyman Brothers Automobiles Midlothian

Hyman Brothers Automobiles Midlothian

11840 Midlothian Turnpike
Midlothian, Virginia 23113


(804) 379-9922

Hyman Brothers Automobiles Midlothian
Manufacturer: Used Car Dealer

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.4

24-Month Rating

based on 94 reviews

4.8

4.8 out of 5

94 lifetime reviews

Hyman Brothers Automobiles Midlothian

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Certified: Hyman Brothers Automobiles Midlothian

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hyman Brothers Automobiles Midlothian has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Hyman Brothers Automobiles Midlothian

We offer an incredible selection of exceptionally clean, low mileage used cars, trucks, and SUV's at very competitive prices. We are passionate in our search for finding the highest quality, low mileage automobiles. Our family has been in the new and used automobile business for over 66 years in Richmond, VA. Please take the time to carefully examine our used cars for their equipment, options, mileage, cleanliness, & history. Our pre-owned vehicles are priced to be the most competitive in the marketplace and we believe you will see exceptional value. All of our used cars are reconditioned to perfection in order to satisfy the most discriminating buyers. Don't be disappointed by purchasing a lesser quality vehicle.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Loaner Cars
Cable TV Free WiFi
Children's Play Room Instant Financing
Customer Lounge Area Parts Store
Drive-In Service Pet Friendly
Free Coffee Television
Free Drinks Vending Machines

RonKeith
5/21/2013 10:48:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TaylorJoe Taylor
Bill ThomasBill Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hyman Brothers Automobiles Midlothian:

My experience buying my wife a new car at Hyman Brothers was exceptional. I was so pleased, I contacted them a few weeks later to assist me in getting my mother in-law a car. She said it was one of the best experiences she has ever had in buying a vehicle. Joy Taylor and Bill Thomas were outstanding to work with!

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13pointer
5/21/2013 12:25:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe ChristopherJoe Christopher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hyman Brothers Automobiles Midlothian:

I had met Joe for the first time just browsing at the used car inventory and when we talked, found him to be very down to earth.
It was nice to have someone determine what my interest were verses trying to get me behind a wheel to start the selling process. Even
though I didn't buy anything at that time, I knew that when I was ready Joe was who I wanted to work with. I called Joe this past week and told him I have found a Chrysler 300C I was interested in. Joe went the extra mile to address my concerns about the car and he help me put together the deal over the phone. When my wife and I went to finalize the paperwork at the dealership,she felt as comfortable as I did with Joe
and his personal manner. This was my second purchase at Hyman Brothers and I would recommend Joe Christopher to anyone looking for a great buying experince! Thanks Joe, Mark and Susan Jenkins

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mev8yt
5/21/2013 1:11:27 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sterling JohnsonSterling Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyman Brothers Automobiles Midlothian:

This was a great experience for me as I was anxious to get a car quickly. Sterling was helpful, knowledgable, and sweet. The other men in the dealership were friendly and knowledgable as well.

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slj910
5/15/2013 1:06:30 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John BreedenJohn Breeden
Frank HowarthFrank Howarth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hyman Brothers Automobiles Midlothian:

Went in to see a car I found on the internet, service was great. Met with John Breeden, who was friendly and knowledgeable. The Finance staff was helpful once I selected the car I wanted. Overall a very enjoyable experience.

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vetteman1960
5/14/2013 3:26:22 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John BreedenJohn Breeden
Rich GregoryRich Gregory
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hyman Brothers Automobiles Midlothian:

Great Folks. Great Experience. Highly recommend. They have a great inventory in a wide price range so you are sure to find the vehicle you are looking for.

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JinxManx
5/10/2013 10:12:04 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TaylorJoe Taylor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyman Brothers Automobiles Midlothian:

I have purchased three vehicles from Joe Taylor and my next car will be bought from him. Joe is friendly, patient, and very knowledgable. He took a great deal of time with me to help me make my decision. He was very honest with my questions and very helpful. My third experience with Joe and Hyman Bros. will not be my last. Thanks Joe, you're the best!

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ravewill
5/8/2013 9:42:34 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe TaylorJoe Taylor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyman Brothers Automobiles Midlothian:

Joe was a good salesman. This is the third car we have bought from Hyman. I have recommend Hyman and Joe to my brother and he will be looking to purchase this summer.

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julielynn87
5/6/2013 2:18:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry CunninghamJerry Cunningham
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hyman Brothers Automobiles Midlothian:

I had a WONDERFUL experience buying my yellow Pontiac Solstice convertible from Hyman Brothers last month, and I would definitely recommend Hyman Bros, (and more specifically, my salesman Jerry Cunningham), to anyone who is planning on buying a used car! After months of searching for the perfect car, I finally found it on the Hyman Brothers website through an AutoTrader listing. While on their website, I submitted an inquiry about test driving the car, and I received a lighting quick response from Jerry within 30 minutes. He also went out of his way to bring the car from Midlothian to the West Broad location in order to accomodate my schedule so I could test drive the car during my lunch break. He was incredibly friendly, honest, personable, and knowledgable about the car that I was interested in. I was initially pretty nervous about the car buying experience, but Jerry answered any questions I had and made my experience a pleasant one. After I purchased the car, he made sure to show me how to take the top down/put it back up, and ensured that I knew how everything worked before I drove it off the lot. I couldn't have asked for better service or for a better car-buying experience! Buy your next car from Jerry Cunningham at Hyman Brothers and you will not be disappointed!

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t22980
4/30/2013 8:03:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Claude ParrishClaude Parrish
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.0

My Review Of Hyman Brothers Automobiles Midlothian:

My family and I visited the dealership late afternoon Saturday, April 27. We made the hundred mile drive to specifically check out a vehicle we saw on the internet. Upon arriving on the lot, we were immediately greeted by Claude Parrish. He was very cordial and helpful. Were this rating based solely on my experience with him, it would have been all 5's, excluding the price rating. Claude went the extra mile to accommodate our family of six while we were at the dealership. Since we visited so late on a Saturday, obtaining a favorable response from a bank was a slower than normal process. We were about to leave when Bill Thomas, the financial service manager stopped us, because he had an approval from a bank. Bill was friendly and cordial as well, however he couldn't mask his unhappiness over being made late for his evening plans. By the time the approval came in, it was about 6 pm, which was also the dealership's closing time. It took an extra 45 minutes to go over and sign all of the paperwork and finalize the deal, He made mention of being late for his plans several times. He mentioned it so much that I felt the need to apologize, and I did just that. His response to my apology was a bit rude, and I wish to leave it at that. Otherwise, he was very professional, and you could tell he'd been through this process hundreds, if not thousands of times before. I appreciate Bill (and Claude) staying late to see the deal done, but as a customer, I do resent being made to feel repeatedly as if I've inconvenienced him. We could have easily made the deal on the following Monday, as it wasn't a pressing issue to me or my family to purchase the car right away. My reason for rating the price as just "ok" was that the price was about 1600 above book value. It was indeed "ok" however, as we had decided that this was the car we were looking for, paying a bit more than book value was acceptable to us. I'd also like to mention Joe Taylor, who was very kind to us as we waited for approval. So to summarize, our salesperson, Claude Parrish, was excellent. I will definitely do business with him again if given the opportunity. My experience with Bill Thomas was tarnished only by his unhappiness at being kept late, but was otherwise favorable. I would definitely recommend Hyman Bros. to my friends, family and neighbors.

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beryllasko
4/12/2013 7:59:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vernon JamesVernon James
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyman Brothers Automobiles Midlothian:

Great selection of premium used cars, and the reasonable, no-haggle prices helped the sale go smooth and worry free. Also, one of the most comfortable dealerships I've ever been in! Everyone was so friendly and took time to understand my needs. Thanks Vernon!

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