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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
200 Reviews

200 Reviews of Hyundai Montgomery - Service Center

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December 28, 2020

Horrible service! Do not buy a car from them nor take your vehicle to be serviced. My car would not start and had to be towed to the dealership. They told me it would be days before they could get to my More

by Deonta212000
Recommend Dealer
No
Employees Worked With
All
October 18, 2020

Crazy hard to get appointment to have car serviced or warranty work done, had to wait over three weeks just to get car serviced and recalls complete, got home to find out still has 1 recall not completed More

by gfarris2605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Oct 31, 2020 -

Hyundai Montgomery responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (855) 984-2840 so we can work towards a resolution.

September 29, 2020

I was met by Scott Schodorf who took my service request and showed me the waiting area. When the service was complete he came and completed the paper work. He was very friendly to me. More

by Ramon Stroud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Schodorf was very friendly.
September 18, 2020

Overall anytime I come to the service department or the dealership they make me regret even buying the car from them. Went on a Saturday to have my car serviced since I work out of town majority of the wee More

by Hyundai2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department team
Sep 23, 2020 -

Hyundai Montgomery responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (855) 984-2840 when you can so we can address this situation directly. Thank you and have a great day.

September 04, 2020

I am completely happy with the work done on my car. The young man brought my car to me at Avis when he saw I was a disable lady. Thank you Capitol. More

by thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Retired
Sep 10, 2020 -

Hyundai Montgomery responded

Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Capitol Hyundai Montgomery! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2017

Santa Fe wheel sensor recall The wheel sensor recall notice that I received was honored quickly. Even though Capitol Hyundai was booked solid, they worked me in within two days be More

by Jarzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone from the fellow who checked my vehicle in all the way down to the guys who did the work.
Jun 09, 2017 -

Hyundai Montgomery responded

Jarzy, thank you for the wonderful review. We are delighted to read our team met your highest standards!

May 29, 2017

Prompt service My Genesis was due a 60,000 mile service. Due to the time involved, I came two times and it was completed. The service people were friendly and courte More

by Ramon Stroud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Crews
Jun 13, 2017 -

Hyundai Montgomery responded

Ramon, thanks a lot for leaving us with this great review! We are thrilled to see that you've done 10 years of business with us. Also, we hope your Genesis has proven to be a great car! If there is anything further we can do for you, please let us know! Thank you!

May 26, 2017

Early appearance I had a service call scheduled for next week but on Saturday, I hit a piece of road debris and has something hanging from under my car. I stopped by a More

by Mrsdochop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember young lady's name. It was my first time seeing her.
Jun 20, 2017 -

Hyundai Montgomery responded

Thank you for the wonderful review. We are happy to read our team met your highest standards.

May 25, 2017

Great service I have been here several times before and I will be back again. I always get great service and good explanations and have also been offered options so More

by Chris Sonata Sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Staff
Jun 20, 2017 -

Hyundai Montgomery responded

Chris, thank you for the wonderful review. We are happy to read our team met your highest standards.

May 08, 2017

Thanks for always giving great Service. The service is always great but the discount cards you all send out always come just after I have had it serviced. Please check service records and s More

by Wildhorses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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