Hyundai of 110

Saw a service advisor quickly upon arrival and had a comfortable/nice waiting area. I wish they had told me/called me that they don't recommend waiting at the dealership for the diagnostic I was getting comfortable/nice waiting area. I wish they had told me/called me that they don't recommend waiting at the dealership for the diagnostic I was getting done. They told me when I arrived that someone should have mentioned it, but no one did. More

Had to go back and forth a little at first but ultimately they ended up beating the competition pricing. they ended up beating the competition pricing. More

Other than having to wait 30 minutes to see a service advisor, I was pleased with my service. advisor, I was pleased with my service. More

Fast and friendly service. Comfortable waiting room. Easy appointment scheduling. Will go back for my next service. Comfortable waiting room. Easy appointment scheduling. Will go back for my next service. More

Fast and friendly service. Comfortable waiting room. Easy appointment scheduling. Will go back for my next service. Comfortable waiting room. Easy appointment scheduling. Will go back for my next service. More

All the staff at Hyundai 110 service center are terrific - very professional, knowledgeable, and hard working. However, management needs to take a look at their customer service center operations which have - very professional, knowledgeable, and hard working. However, management needs to take a look at their customer service center operations which have not kept pace with their sales. I would suggest they look into expanding their facilities and adding staff - this was now the second time in less than 2 months that I had to wait nearly 25 minutes just to be connected to my service advisor. Hyundai also needs to revisit and revise its loaner car policy and being providing loaner cars. It cost me over $50 in Uber charges because Hyundai 110 does not provide loaner cars and the service center needed to keep my car the entire day for repairs. I like my Hyundai Ioniq 5 very much, but I am seriously considering whether I will be returning to Hyundai 110 when my lease ends next year. More

New management is TERRIBLE. They LIE! EVERYTHING IS 5 minutes. Took 30 minutes to just start checking process Left at least 8 phone calls over 2 weeks to different people. NON They LIE! EVERYTHING IS 5 minutes. Took 30 minutes to just start checking process Left at least 8 phone calls over 2 weeks to different people. NONE were returned. No longer offer uber ride home- shuttle instead. Only one vehicle so if you miss a shuttle, takes 1/2 hour or more till it returns. And NO RETURN SHUTTLE but they don’t tell you in advance. Will definitely be going elsewhere for service. Ring back old management. They understood customer service More

In and out in a timely manner, good staff & timely fashion, thank you for the support fashion, thank you for the support More

I cannot stand this place, I will never purchase a car here or get service here again. And I’ve only done both once, I had such a bad experience with these the first time that I will not go back. I didn’t here or get service here again. And I’ve only done both once, I had such a bad experience with these the first time that I will not go back. I didn’t feel valued, I felt dismissed the entire time. I truly could write an essay about my experience here but I’m so sick of complaining about it at this point. I’m really really unhappy with my experience here both on the sales side and the service side. More

Buying my first brand-new car felt like such a huge milestone, and I couldn’t have asked for a better experience. From the moment I walked in, I never felt pressured or pushed into making a decision. I milestone, and I couldn’t have asked for a better experience. From the moment I walked in, I never felt pressured or pushed into making a decision. Instead, I felt listened to, respected, and genuinely supported throughout the entire process. I had a lot of questions, and everything was explained patiently and honestly. Even though I probably didn’t show how emotional I was in the moment, driving home in my new car was something I’ll never forget. It’s still hard to believe I finally have my first new car! Thank you for making what could have been a stressful experience feel exciting and comfortable. I truly appreciate all of your help and would absolutely recommend this dealership to anyone looking for a car. More