Hyundai of 110

I had a 730am appt and it took over 2 hours for an oil change, inspection and tire rotation. After I paid, I was told to wait outside for my car. After waiting 15 minutes, I went back inside and told the change, inspection and tire rotation. After I paid, I was told to wait outside for my car. After waiting 15 minutes, I went back inside and told the intake person my car still hasn’t been brought to me. She angrily said on the walkie for valet to bring me the car because the customer has been waiting over 15 minutes! All in all for something that should be quick took almost 3 hours. I also told them I would wait for my car. More

I bought a brand-new car from them at the end of 2024. When the car had only around 400 miles on it, I noticed a slamming noise coming from the trunk, along with a large gap between the trunk door and the When the car had only around 400 miles on it, I noticed a slamming noise coming from the trunk, along with a large gap between the trunk door and the body on the right side. They told me they couldn’t do anything about it because they don’t handle body work, but they sold me the car with what appears to be a manufacturer defect. I made an appointment and showed them the issue. At first, they said they couldn’t hear any noise. Then I told them to take a drive with me, and suddenly they were able to hear it. Even after that, they still couldn’t figure out where the noise was coming from. I went there at least five times, and they still were not sure what the problem was. Recently, I figured out that the right-side trunk bump stop is not resting where it is supposed to, which is likely causing the noise. I did have an accident about 2–3 months ago, but I have been dealing with this issue since the end of 2024, long before the accident happened. I took the car back and showed them again, but they still don’t know what to do. Instead, they keep blaming the body shop. However, if they look at my service history from my second visit, it clearly mentions the large gap between the right side of the trunk door and the body. They refused to work on it back then as well. There is also an annoying noise coming from the driver’s seat belt buckle. I showed it to them, and the service advisor said, “Oh, it works.” I know it works, but it still makes noise. There are also noises coming from the rear seats, but they don’t want to inspect or fix them because, according to the service person, it is “common” in their cars. By far, this has been the worst experience I’ve had with them. I originally thought about replacing this car with another newer vehicle from them, but after dealing with all of these problems, I changed my mind. I only have 23,000 miles on the car after one and a half years, and the trunk issue has been there from the beginning. Every day, something new comes up. Now I try to avoid them as much as possible because of their service. More

awful experience did not get to my car even though I had a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5 a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5pm in time for my son's road test on Monday, which destroyed our entire plan. Now for the big one...I get a call that my brand-new car can't pass inspection because of a 1/2-inch bubble in 1 tire's sidewall, not a reason to fail and of course it passed at the service station just after this xx. Soooo, not only did they try to rob me for a new tire that was not needed at all as the car has 6k miles on it they also tried to sell me a cabin filter and air filter for $100 each which were also brand new and just needed a dust off from leaves, pure sales tactics deplorable and probably get away with robing 70-80% of people who are clueless Shame on you, SHAME SHAME SHAME, some free service you provide what a joke, tried to get 1k out of me on my 1st service of a brand new car!!! More

I made an appointment for 10 am Saturday as it’s my only weekend day free for the next few months. The appointment was for a recall in my 2026 Santa Fe for a seatbelt anchor. I also had a ride that day, whi weekend day free for the next few months. The appointment was for a recall in my 2026 Santa Fe for a seatbelt anchor. I also had a ride that day, which I indicated when I made the appointment. Come 3 PM that day, I got a call that my car was not going to be ready that day and ask if I could leave my car there for the weekend. Obviously this was not ideal, but thankfully, I could use my partner’s car. The car was ready Monday morning, but I no longer had a ride, so I had to spend money for an Uber to get to the service center. The service center told me that they could not reimburse me for the Uber ride there, but did apologize for having to keep the car longer than anticipated, and gave me a voucher for a free car wash. Wow, that was nice, it is quite frustrating to make an appointment and not be accommodated. More

A little miscommunication in the beginning but otherwise no issues. Maybe it was my fault, next time I know. no issues. Maybe it was my fault, next time I know. More

Bought a car that needed an alignment, nail in the tire and an engine filter. I guess no one looks at the car before i drove it! Took me two months to get my tire fixed not to mention I bought a warranty and an engine filter. I guess no one looks at the car before i drove it! Took me two months to get my tire fixed not to mention I bought a warranty but that doesn’t cover that lmao. Oh and took four hours for the to plug a tire. Disgraceful. I was treated so well before o bought the car but after signing treated like crap! More

I love bringing my car there everybody there treat you with respect they are very helpful. The waiting area is very comfortable. Very pleasant experience. with respect they are very helpful. The waiting area is very comfortable. Very pleasant experience. More

We recently had to take our car in for a safety recall. They didnt replug a wire during the recall fix. I went back and they fixed it without issue or payment. I appreciated it They didnt replug a wire during the recall fix. I went back and they fixed it without issue or payment. I appreciated it More

From the moment I walked in, I was treated as a human and not just a customer. Diana was fantastic, knowledgeable, and listened to what I was actually looking for and not just trying to push me into somethin not just a customer. Diana was fantastic, knowledgeable, and listened to what I was actually looking for and not just trying to push me into something that I didn't want. They made my decision easy and worked with me to get the exact car I wanted: a 2026 Hyundai Palisade that I love! Thank you. More

Very pleased with knowledge and care of my vehicle ,very happy with service writer Liana happy with service writer Liana More