Hyundai of 110 - Service Center

Dealt w/Holly in service. Very friendly & trustworthy. Just went in for an inspection & oil change. Only complaint, I had 8am appt & car wasn’t finished until 10am. Not sure h Very friendly & trustworthy. Just went in for an inspection & oil change. Only complaint, I had 8am appt & car wasn’t finished until 10am. Not sure how many cars in front of me also had appts for same time slot. More

I was SO IMPRESSED by the efficiency of the service center when I dropped off my car with an appointment and picked it up when it was ready. The process of getting an Uber to get home was seamless and center when I dropped off my car with an appointment and picked it up when it was ready. The process of getting an Uber to get home was seamless and took under 5 minutes. Holly was wonderful and very communicative. The reason that I am giving it 4 stars and not the full 5 is because I think that the service website needs to be updated or looked into so that the customer has an accurate understanding of what to expect. My car needed to have a recall done on some of the electrical components and they were only accepting appointments for this during the week. I figured I would bring my 2 kids and wait in the waiting room until it was done. I had reached out to my salesperson (Raven!!) from the dealership to ask her something a few days before the appointment and she informed me that the service process would take 5-6 hours on my car. That would be WAY too long to sit with kids! I had to figure out an alternate plan to make it work with my kids, but had I not reached out to my salesperson first, I would not have known. The website could be improved by one of the following: a) providing a time estimate for how long the process takes when the person makes an appointment (less than an hour, 1-5 hours, 5+ hours, etc) OR b) follow up with appointments after they're booked. The website asks if you are waiting there or dropping off. A courtesy call could be made to say "Hey, I see that you marked off you will be waiting here, but the process takes over 5 hours..." and that way people can make other arrangements. More

Holly is a great service advisor, keeping me informed of status. Visit was efficient and completely satisfactory. status. Visit was efficient and completely satisfactory. More

I had a great first experience with the service dept. i was met with kindness and respect. The wait time was just as advised. Overall, I’m very happy with them. i was met with kindness and respect. The wait time was just as advised. Overall, I’m very happy with them. More

Hilly was Friendly and informative. Offered a Uber so I didn't have to wait. Offered a Uber so I didn't have to wait. More

Service Center is good if its people are good and I find Holly Kolakowski outstanding. She arranged for an Uber to pick me up and bring me back to the dealership. She is always ready to assist you. Holly Kolakowski outstanding. She arranged for an Uber to pick me up and bring me back to the dealership. She is always ready to assist you. More

I brought the car in at 7:30 and said I needed it back by 3:00. Not only wasnt it ready at that time they never called and they didn't even fix the car. They said they had to order the part. 3:00. Not only wasnt it ready at that time they never called and they didn't even fix the car. They said they had to order the part. More

The service here is much better than another local Hyundai dealer that I had 2 really bad experiences with. The people here were very friendly, communicated effectively (gave me the appropriate wait Hyundai dealer that I had 2 really bad experiences with. The people here were very friendly, communicated effectively (gave me the appropriate wait time), and offered a service to get me home while I waited. The only reason I did not give a 5 is because the prices of additional services were a little higher than I expected and because I hate the feeling that because I don't know much about cars, I could be getting ripped off. Fredys was great though. More

Took a long time for an oil change, but all good. Nice waiting area. WiFi included. Nice waiting area. WiFi included. More