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Hyundai of Central Florida - Service Center

Clermont, FL

4.4
109 Reviews

109 Reviews of Hyundai of Central Florida - Service Center

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April 27, 2021

My car was serviced for an oil change and recall on brake system. Had to pick my car up after service hours but the sales dept did not have my keys. Luckily, Cesar was still in his office and was super helpf More

by TRICIARDH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Very efficient and very helpful. They explain everything that is being done to your car. They always have a smile. They are caring and make sure your needs are met. More

by LUDACKT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bufalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Neal
April 27, 2021

My service advisor was extremely courteous and took time to explain everything to me that needed to be done to my car. My car was taken right away and the wait time was shorter than I expected. He told me More

by HOPEFOSTER1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darius Lacount
April 27, 2021

I am rating the service from the day we drove this vehicle off the lot. Service has been horrible! I would not recommend anyone to the Clermont Hyundai location. The finance manager gave us the run ar More

by LAEACTRESS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Rush
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

This service center lacks training for their employees. There is very little communication once they have your car until you give them a poor review, then they keep calling you. I have brought my car here More

by JLEONG1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar Marquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Hyundai of Central Florida responded

Hello, We apologize that our service center was unable to meet your expectations. Unfortunately, we are not able to locate your records based on your user name. If you could reach out directly to our service manager Cesar Marquez at cmarquez@hyundaicfl.com or 407-554-7988, he would be more than happy to address your concerns.

May 03, 2021 -

JLEONG1005 responded

I already exchanged an email with him regarding the service. It was just to give him feedback.

April 27, 2021

Out car shopping for the first time in 10 years, Tony made the process seamless. Everyone was very friendly and follow-up was first class. Will certainly be back! More

by TSCHNEIDER9097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rossi
September 18, 2019

No integrity They did not like my review and gave me a harassing phone call from the service manager who promised to reimburse me half. It is now a month later an More

by Sonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
September 10, 2018

Exceptional Service After being kicked to the curb by another local Hyundai Dealership located on West Colonial, my call was returned by Cesar Marquez and he immediately More

by Tanya W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez, Nate Hudson and Lori Watkins
December 06, 2017

great service experience I had my genesis coupe in for some warranty service and Jimmy took care of my car quickly and it was done when promised. they even washed it for me Th More

by aaron d mcguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
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