Hyundai of Central Florida - Service Center
Clermont, FL
109 Reviews of Hyundai of Central Florida - Service Center
My car was serviced for an oil change and recall on brake system. Had to pick my car up after service hours but the sales dept did not have my keys. Luckily, Cesar was still in his office and was super helpf system. Had to pick my car up after service hours but the sales dept did not have my keys. Luckily, Cesar was still in his office and was super helpful finding my keys, car and checking me out at the sales desk. Thank you so much for all your help! More
Very efficient and very helpful. They explain everything that is being done to your car. They always have a smile. They are caring and make sure your needs are met. that is being done to your car. They always have a smile. They are caring and make sure your needs are met. More
My service advisor was extremely courteous and took time to explain everything to me that needed to be done to my car. My car was taken right away and the wait time was shorter than I expected. He told me to explain everything to me that needed to be done to my car. My car was taken right away and the wait time was shorter than I expected. He told me that my car needed to have additional services and I told him that I would have to do the items that he felt were necessary on a month to month basis as I am on a fixed income and would have to do them that way. He was understanding and told me which service he felt needed to be done first, etc. Overall, a very good experience. More
I am rating the service from the day we drove this vehicle off the lot. Service has been horrible! I would not recommend anyone to the Clermont Hyundai location. The finance manager gave us the run ar vehicle off the lot. Service has been horrible! I would not recommend anyone to the Clermont Hyundai location. The finance manager gave us the run around for several months, would not return phone calls, blamed other Dept’s for his mistakes and the list goes on. More
This service center lacks training for their employees. There is very little communication once they have your car until you give them a poor review, then they keep calling you. I have brought my car here There is very little communication once they have your car until you give them a poor review, then they keep calling you. I have brought my car here twice and both times experienced subpar customer service. More
Out car shopping for the first time in 10 years, Tony made the process seamless. Everyone was very friendly and follow-up was first class. Will certainly be back! made the process seamless. Everyone was very friendly and follow-up was first class. Will certainly be back! More
No integrity They did not like my review and gave me a harassing phone call from the service manager who promised to reimburse me half. It is now a month later an They did not like my review and gave me a harassing phone call from the service manager who promised to reimburse me half. It is now a month later and I Haven’t seen it yet. Called today and he tells me that he will give me $79. Towards my next service. Yeah right like I would back. Even the CEO said he would make sure that I got it. well i did just not in my bank. TheyLie Cheat Nd steal from the top down More
Exceptional Service After being kicked to the curb by another local Hyundai Dealership located on West Colonial, my call was returned by Cesar Marquez and he immediately After being kicked to the curb by another local Hyundai Dealership located on West Colonial, my call was returned by Cesar Marquez and he immediately with his first words made me feel confident that I was going to be taken care of in my desperate time of need. Cesar along with Nate and Lori were a class act, for which the other dealership needs to take a page out of their book of customer service. They have went ABOVE AND BEYOND for me before even seeing my face or my vehicle. So Hyundai Central Florida is Stormy's new home (that's my Hyundai Sante Fe) and this is where I will purchase my 3rd Hyundai. You are so very appreciated!!! Thank you so much!!!!! More
great service experience I had my genesis coupe in for some warranty service and Jimmy took care of my car quickly and it was done when promised. they even washed it for me Th I had my genesis coupe in for some warranty service and Jimmy took care of my car quickly and it was done when promised. they even washed it for me Thank you! More