Hyundai of Eau Claire - Service Center

They have excellent customer service and they really want you to have a great experience. you to have a great experience. More

I was a recurring customer very poor experience, the original customer service rep quoted me $190. I took my honda in because it needed freon for a/c. 2nd year it needed. car was in the shop for 1 1/2 h original customer service rep quoted me $190. I took my honda in because it needed freon for a/c. 2nd year it needed. car was in the shop for 1 1/2 hours. they found a rodents nest and a chewed wire. well when they asked to fix it, the price semed high, I gave them the ok. was I suppose to say don't fix it? they have you by the xxxxx at this point When I got my invoice it over $600. I called on my way home to ask why the labor charge was over $400, I was told a diagnose charge ($190) plus fixing the wire and adding freon. What diagnosis charge,,I told them it needed Freon. So $600 plus to fix a wire and add Freon,, what gives?? and add insult to injury they left 2 dead mice I had to remove from the engine. Never again will I take my service to this dealership. People beware!!!! More

Lack of Integrity I brought my vehicle to be serviced and they made it worse. They blamed me for the problems saying they were pre existing.....well duh! Brought the v I brought my vehicle to be serviced and they made it worse. They blamed me for the problems saying they were pre existing.....well duh! Brought the vehicles to be serviced and left with new problems obviously something went wrong When they worked on it. Really Lacked the integrity to tell me before I left and had to come back to the dealership. The short of this long story is ....what they say or do cannot be trusted. Good luck if you shop there I would not wish that on anyone. There's no way that they have has high as percentage rating on all these review sites, because the bottom line is that they are cons and probably will never change. More