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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,675 Reviews
Call Service Center (239) 277-1222

2,675 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
March 29, 2025

Staff was friendly and very helpful. Three service campaigns performed well and in a timely manner. More

by cdmika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Report | Print
Mar 29, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

March 29, 2025

Very long wait. I always feel like I’m being taken advantage of. Disappointing to have to be forced to have an oil consumption test. Car is consuming oil. More

by melissahawley62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Report | Print
Apr 02, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, Melissa, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 28, 2025

Good work but rep said 2 hours, so I chose to wait. .. then it took about 5 hours More

by dnelson999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Mar 30, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

March 28, 2025

5 hours and 40 minutes…. .,,,,need I say more This is not acceptable for a dealership More

by c_a_downing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Colin
Report | Print
Apr 02, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 28, 2025

Wait 3 hours and the was not touched I need to leave. Went to another dealer and did the same service in 90 min More

by jjaje+ftmyershyundai
Recommend Dealer
No
Employees Worked With
A service rep
Report | Print
Apr 02, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 28, 2025

It’s very difficult to schedule the Advantage benefits. Other than that, the service is very good. More

by IRELAND1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
Report | Print
Mar 28, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

March 27, 2025

Michael was so very helpful providing me not only the tire light reset but I was able to get a tune up etc. thank you! More

by ebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael pino
Report | Print
Mar 27, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

March 27, 2025

Great! Making customers feel as if I was the most important one to take care of! More

by jgbaum
Recommend Dealer
Yes
Employees Worked With
Leon
Report | Print
Mar 27, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

March 27, 2025

Took over a week to fix, zero communication, would not return calls, all the reason not to buy from this dealership More

by CREASEYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tancel
Report | Print
Mar 30, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 26, 2025

Very difficult to reach them for services and too long of a wait time, after making an appointment More

by WILLIAM200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the answer name
Report | Print
Mar 26, 2025 -

Hyundai of Fort Myers responded

William, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

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