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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,675 Reviews

2,675 Reviews of Hyundai of Ft. Myers - Service Center

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March 22, 2025

Made an appointment for an express oil change . Was taken care of quickly . Nelson kept me up to date as I waited in the lounge . Nice , clean waiting area with snacks , coffee and water . More

by bmdavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 24, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. Nelson and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

March 22, 2025

Their phones in the service department are TERRIBLE! I called 7 times for 7 hours over 2 days. Always put into their voicemail wasteland! More

by flkev
Recommend Dealer
No
Employees Worked With
Leo was service desk person. Give him a 4 star.
Mar 28, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 22, 2025

I left with the feeling that I was deceived and ripped off. I will not go back. It was a bad experience that took 4 1/2 hours. I spent $589 on a lease car with 13,500 miles. More

by Jham64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rancel Machin Service
Mar 29, 2025 -

Hyundai of Fort Myers responded

Jham, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 22, 2025

The service department’s phone has been down since before Christmas so that makes it more than three months. When the automated call might answer you instead of disconnecting you when you leave a message nob More

by whtlily92
Recommend Dealer
No
Employees Worked With
Nobody stays very long
Mar 29, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 21, 2025

It was total chaos with too many people not knowing how to answer questions. Very rude staff More

by JVOTAW0
Recommend Dealer
No
Employees Worked With
Nelson
Mar 27, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 21, 2025

The only issue I had with service was I waited 30 minutes to even be greeted by a service advisor. I was told a computer glitch caused them to be overbooked. Once I finally was seen, the rest of the servi More

by KAREN.IVERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think Michael was my service advisor and I think the shuttle driver was Jeff.
Mar 27, 2025 -

Hyundai of Fort Myers responded

Karen, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 21, 2025

The service and customer service was good nice personal and berni the manger very nice person More

by LUIS SOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berni the manager from service department very nice person
March 21, 2025

Light came on for service just had recalls done everything was ok the the light More

by JUDYSEMIKLOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot really nice person
Mar 24, 2025 -

Hyundai of Fort Myers responded

Judy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

March 21, 2025

Ali was great got met out and a very timely manner. Nice follow up with Diane. More

by RS9024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali service dept
Mar 24, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

March 20, 2025

Great service both times that I had work done. The first time I had some work done.The 2nd time the check engine light came on,but no work was required because I had not tightened the gas cap ful More

by fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service and Eumelio in servicev
Mar 20, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

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