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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,655 Reviews

2,655 Reviews of Hyundai of Ft. Myers - Service Center

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April 27, 2025

My car was in for service last Thursday. The air conditioner on the car does not work at all. I will need to bring the car in to get that fixed. I will give them a call on Monday for an More

by BONNIE.RAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Apr 27, 2025 -

Hyundai of Fort Myers responded

Thank you, Bonnie, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

April 27, 2025

Fast, friendly, efficient,, we got the car back same day, got other options how to solve our issues More

by danyalva16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t forget
Apr 27, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

April 27, 2025

Mike Pino is a superb service agent. Professional, prompt and never faltered with his promises. He surely deserved more than 10 or 10,000+ on service rating. He is very much a valuable a More

by CAMERON7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pino, 100+ stars
Apr 28, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

April 27, 2025

Courteous, worked quickly, explained all cost, Neat, treated me with respect and spoke in a professional manner. More

by DJRDORIS
Recommend Dealer
Yes
Employees Worked With
Darren Damerell
Apr 28, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

April 27, 2025

Disorganized. Poorly scheduled. I waited for over an hour and half for a scheduled maintenance on my electric car. They could not find my keys and my work badge More

by Michael Reitmeier
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Apr 30, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Michael, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 26, 2025

Their service dept. staff are very informative, professional, nice & give immediate attention when you arrive. More

by NSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayne Blitz
Apr 26, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

April 25, 2025

I was in for service 3 days at 10am I ask to speak with Dr Powers in regards to an issue that he was made aware of over 2 years ago . We corresponded via email several times . I was told he was in a meetin More

by mopastore
Recommend Dealer
No
Employees Worked With
Ray Powers And Brandon
Apr 30, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 25, 2025

Received a text to ask any questions, and I did and I had and no response back. ALY Hyundai of Ft Myers My son brought his car in and I guess they felt they did not have to deal with me. I am the main b More

by djakubuwski7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone Gerdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALY Hyundai of Ft Myers
Apr 26, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

April 25, 2025

Clean and efficient I have already done this ! How much can I say, this is getting old! More

by steveflagstad
Recommend Dealer
Yes
Employees Worked With
Bradley
Apr 26, 2025 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

April 24, 2025

Had an appointment for 10:30 am for an evaluation of our brake system. The car was brought in the shop at 11:50. Work performed to our satisfaction however schedule integrity needs improvement. More

by TUFFYBOB
Recommend Dealer
No
Employees Worked With
Darren in service dept
Apr 28, 2025 -

Hyundai of Fort Myers responded

Bob, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com