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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,728 Reviews
Call Service Center (239) 277-1222

2,728 Reviews of Hyundai of Ft. Myers - Service Center

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May 12, 2025

The dealership is the worst I have ever been to. The service department is unorganized. Staff is condescending. When I tried to contact supervisor, I have left three messages with no return calls. I More

by Lisanagy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Report | Print
May 15, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 12, 2025

Overall very good, but when I got the car back I realized something's were not done and the dashboard was changed as I have previously decided. More

by bill3143
Recommend Dealer
Yes
Employees Worked With
When I arrived I spoke to a gentleman at the main counter but don't have his card.
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May 12, 2025 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

May 12, 2025

Average. They did what was needed but nothing outstanding I'm not sure they did everything I asked for More

by fanofthemick
Recommend Dealer
Yes
Employees Worked With
Darnell
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May 12, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

May 11, 2025

This is an excellent dealership friendly professional and always will to do what's necessary to endure customer satisfaction More

by Happy man
Recommend Dealer
Yes
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May 11, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

May 11, 2025

On time service. Nice rep. No extra miles on my car. Everyinw was very Polite. More

by PLD72166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot my person's name but he was very friendly. He's a keepee.
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May 11, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

May 11, 2025

I thought I had answered this previously. ... As I said, all was well. ... Needs 2 more words. More

by STONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
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May 12, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

May 11, 2025

I was happy with service I received on my car, but check-in process was not good. More

by racesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adan Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Ashby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
4.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Curie
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 10, 2025

I had an appointment on May 7 at 1:00 for a tire rotation and oil change. It took over 4 hours for the service. I was a month late and they charged me over $100.00 for the service More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
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May 14, 2025 -

Hyundai of Fort Myers responded

Frank, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

May 10, 2025

Very welcoming. Everyone I encountered was nice and polite. Facility was clean, snacks and drinks were available. More

by annette.wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 11, 2025 -

Hyundai of Fort Myers responded

Annette, thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

May 09, 2025

Mike, my Service Advisor, was kind, accommodating, and professional. He made me feel like a valued customer. I absolutely love the video of Gabe-the technician- as he serviced my car! What a wonderful ide More

by jackieron99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovejoy
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May 09, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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