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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,655 Reviews

2,655 Reviews of Hyundai of Ft. Myers - Service Center

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April 20, 2025

They couldn’t find my car at pick up. They entered in all of my information incorrectly and were calling the wrong number to tell me by vehicle was ready. More

by Rr101112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Apr 24, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 19, 2025

Overall vey good. Slow start on extensive repair waiting for insurance and parts, but final repair wa quick and after 2 days everything seems to be working properly. More

by W-D-SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn - 5 stars
Apr 19, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

April 19, 2025

My advisor Michael Pino did a very fine job. He was very helpful and his estimate on the time to complete. The service was right on. I was very pleased. More

by Sarsfield
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pino
Apr 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

April 19, 2025

This the fifth vehicle I have purchased from the dealership have always had great dependability and service . Highly recommend this dealership More

by RICHARDCANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Apr 19, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

April 19, 2025

Remained in communication, understanding of scheduling conflicts for me. Clear communication, understanding of circumstances, he thoroughly explained what was being done to my car including recalls I was More

by Khof49104
Recommend Dealer
Yes
Employees Worked With
Efe
Apr 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

April 18, 2025

No resolví nada , la atención fue buena pero el resultado fatal , no quisiera volver a ese dealer nunca más More

by gelineth.ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omelio
Apr 21, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 18, 2025

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days u More

by SUNDOG2000
Recommend Dealer
No
Employees Worked With
Brandon
Apr 18, 2025 -

SUNDOG2000 responded

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days until I came back and took it. Apparently they had no clue how to fix my car. Doesn’t matter how nice you are to people when you waste their time, inconvenience them and let unqualified Jiffy Lube “techs” working on peoples cars.

Apr 19, 2025 -

SUNDOG2000 responded

Reach out all you want. Your Service Department FAILED. Until you fix that, I don’t see how you can make this right.

Apr 21, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

Apr 21, 2025 -

SUNDOG2000 responded

If you want to somehow try and make this right, reimburse me for the one way rental car to Fort Lauderdale and return bus fare necessary due to my car not being repaired in a timely manner. Total:$77 I can provide receipts

April 18, 2025

We had a service problem right away , but Luis A made sure it was taken care of. We were provided a loaner so we had transportation to work while the motor was replaced. More

by chriscrd
Recommend Dealer
Yes
Employees Worked With
Luis Alfonso
Apr 18, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

April 18, 2025

my service advisor aly was super nice and knowledgeable and took the time to teach me about what each maintenance meant. More

by GUTIERREZAMY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
aly napoleon
Apr 18, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

April 18, 2025

Very prompt response from the Dealership to fix our problem and was completely satisfied with their service and customer care More

by uniqueembroideryandprinting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

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