Hyundai of St Augustine

Working with Shawn was an absolute dream. Not only did the dealer have the exact car I wanted in stock, they were willing to hold one off for me so my insurance check could clear. Furthermore, Shawn went the dealer have the exact car I wanted in stock, they were willing to hold one off for me so my insurance check could clear. Furthermore, Shawn went above and beyond keeping me informed via text messages, emails and phone calls. He assured me that he would do whatever it took to get my business and it worked. He got my payments down to where I needed them and answered every single question I had regarding the process. Not only that, but they offered to deliver my car to my front door free of charge! I literally bought a vehicle from this dealer without ever stepping foot on their property and I couldn't be more pleased. More

My experience with Rosie Ramsubug was a pleasure. (2nd Hyundai purchase) He was not pushy and made my decision making a breeze. He is very efficient and I will recommend him to anyone I know, who is look Hyundai purchase) He was not pushy and made my decision making a breeze. He is very efficient and I will recommend him to anyone I know, who is looking for the best quality vehicle for it's price. More

In shopping & researching for a new Sonata, I found the St. Augustine dealership to have the best deal. They were also very informative with all the questions we asked; very friendly & very helpful i the St. Augustine dealership to have the best deal. They were also very informative with all the questions we asked; very friendly & very helpful in every aspect of the transaction. Even though they did not have precisely everything we wanted on our new Sonata, they located one and had it delivered the following morning. They have been very responsive to us. Thanks!! More

Joseph Cassata was concise and to the point on the the deal. The purchase and finance was relatively quick process compared to previous buying experiences. All people we dealt with were friendly and foc deal. The purchase and finance was relatively quick process compared to previous buying experiences. All people we dealt with were friendly and focused on making this a great experience. I am especially appreciative of this dealerships agreeing to changing out the tires that will allow much safer travel in the snow country. Thank you Hyundai of Saint Augustine. Lenny & Donna Oddis More

At first when our over the telephone deal was cancelled on the Elantra 2012 lease for my wife's new car we were very upset and were not going to come in. For us a deal is a deal be it by telephone or at th on the Elantra 2012 lease for my wife's new car we were very upset and were not going to come in. For us a deal is a deal be it by telephone or at the dealer. To have received a call 15 minutes before our Satuday appointment to be informed the Elantra we had agreed on had been sold and all the 2012's were gone made us very angry. We actually hung up on Hyundai of St. Augustine. However both the salesperson and the owner of Hyundai, St. Augustine immediately called us back and listened to our concerns. They both advised "We made you a promise on the phone and if you come in we will show you we keep our word. And they did. So although we we were skeptical we kept that Saturday morning appointment and we are so very happy we did. Paul Smathers the salesmen apologized for the mishap and said to the wife "Let's go find you you're Elantra. Withing 15 minutes my wife had the Elantra she wanted in the colorc she wanted. Not a 2012 but a 2013. Then we all went for a test drive and the Hyundai Elantra sells itself. It is such a well made car. Pleanty of interior room for 4 adults. But it can carry 5 adults if you need to do that. Mr. Smathers expeditiously did all the paperwork and we had our new car. But Mr. Smathers did not just sell us a car. He went over everything about the new car from A to Z. He went through the manuals. He gave us a tour of Hyundai of St. Augustine introducing us to the service personnel. Advised how to make service appointments. Spent 3 hours with us discussing our new car. After Finance Manager's finalized the paperwork Mr. Samthers sat in the Elantra with us and went over all the controls, amenities and how everything worked. Mr. Smathers knows the Hyundai automobile and we needed to be shown how the car works. He did an excellent job teaching us. The Finance Manager advised us how we could save money on maintainence by pre paying the service fees. Saved us over $200.00 So went from "Consumer skepticism" to realizing the personnel at Hyundai of St. Augustine "Keep their word; fulfill their promises." We have had the car for a week now and it is great. The gas milegage is fantastic. It rides so smooth. The car is quiet on the road and extemely comfortable. I am 6-1 and 300 pounds and the car has pleanty of room for even a man my size. Who has ever walked into a auto dealership without their defenses up? Well that is not necessary at Hyundai of St. Augustine. Buying a car from them is like joining a family and we look forward to dealing with Hyundai of St. Augustine for a long time. So we once again thank the owner and Mr. Paul Smathers. They made two very upset people extremely comfortable within minutes of arriving. What better compliment can I write than "Hyundai of St. Augustine are people who keep their word and put the customer first. "Promises made;Promises Kept." A consumer can ask for nothing more. But Hyundai of St. Augustine personnel give you so much more. By the time you leave you are a "Much better informed consumer about the Hyundai automobile." More

The buying experience with Joey and the team was very pleasant. The team went above and beyond to give me the car and options I wanted within my budget. Will definitely do business with them again. pleasant. The team went above and beyond to give me the car and options I wanted within my budget. Will definitely do business with them again. More

This was our 2nd purchase from Hyundai of St. Augustine and it won't be our last! We love Joey Cassata and would recommend him to anyone interested in purchasing a vehicle. We felt appreciated, welcomed an and it won't be our last! We love Joey Cassata and would recommend him to anyone interested in purchasing a vehicle. We felt appreciated, welcomed and not rushed. Joey and the team went the extra mile to make sure everything went well and we are very happy with our new Elantra! Thank you St. Augustine Hyundai for providing such a wonderful overall experience! Please don't ever close! See you again in several years! More

I was walking up to front door when Shawn ask to help me , very nice and friendly ! I knew when I came to the dealer what car I wanted to buy and for what price . I also knew what I wanted for my trade and , very nice and friendly ! I knew when I came to the dealer what car I wanted to buy and for what price . I also knew what I wanted for my trade and i got exactly what I came to the dealer for . Everyone was so nice , I really will tell everyone I know and meet what a Great dealership!Also I saw David at the dealership , he sold me my Toyota in 07 ! He was also very nice to talk with . Great experience , thank you ! More

I found my visit and my purchase very enjoyable and compliment John and the dealership for the very low key approach to selling. I look forward to future deals with Hyundai and your dealership. compliment John and the dealership for the very low key approach to selling. I look forward to future deals with Hyundai and your dealership. More

It was a fun afternoon - hot late summer. My wife and I had been sifting through the internet for days, for just the right car and pretty much found it at Hyandai of St. Augustine. The place was not too had been sifting through the internet for days, for just the right car and pretty much found it at Hyandai of St. Augustine. The place was not too busy. (It got very busy later on.) The sales guys were cordial and polite and well, civil and friendly but not gushy. We had made arrangements by calling ahead and were met with welcome aboard sign at the front door. We chatted with the salesmen, took a long test drive and settled in for the usual lengthy offer/counter session where the salesman goes back to talk to the manger - back and forth until you're so tired, you either leave or reluctantly accept just to get out of there. Didn't happen! We all seemed to be working to get us into the car we wanted, at the right price, with the right terms. And, we did. We got the car we wanted and were happy with it. Bottom line: customer focus made the day. We enjoyed it and will not hesitate to pass the word. More