Read Reviews Hyundai of White Plains

Hyundai of White Plains

Hyundai of White Plains

130 Westchester Avenue
White Plains, New York 10601


Sales: (914) 220-0360
Service: (914) 831-1500
Parts: (914) 328-2227

Hyundai of White Plains
Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 137 reviews

4.8

4.8 out of 5

167 lifetime reviews

Hyundai of White Plains

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Certified: Hyundai of White Plains

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hyundai of White Plains has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Hyundai of White Plains

Our goal at Hyundai of White Plains is to create the ultimate client relationship and provide the best customer satisfaction by committing ourselves to earning your trust through honesty, loyalty and integrity. Our certified and expertly trained sales and service team are available seven days a week and will walk you through every step of the process to ensure you are completely satisfied and make Hyundai of White Plains your number one auto dealer.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 AM

Sunday: 10:00 AM - 5:00 AM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 10:00 AM - 5:00 PM


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 10:00 AM - 5:00 PM


Our Amenities

After Hours Drop-Off Shuttle Service
Cable TV Television
Customer Lounge Area Valet Parking
Drive-In Service Vending Machines
Express Service Loaner Service Available
Free Coffee Auto Detailing
Free WiFi Parts Store
Instant Financing Seven Day Service & Parts

denisetomm
4/16/2013 11:45:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  FinelliTony Finelli
Jim PelkaJim Pelka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

Jim was amazing to work with. He was very knowledgeable about all the cars and was very attentive to what we were looking for. He took his time going through all the things that car had to offer and was a real pleasure to work with. Tony was also great to work with, making sure we received the best deal possible.

I would highly recommend this dealership to anyone who is in the market for a lease or purchase.

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annjay6697
3/7/2013 6:21:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  FinelliTony Finelli
Jim PelkaJim Pelka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

Everyone sat down with me and explained what the financial process would entail.Jim was also very personal and I thought he went beyond what a sales person does.He also took me through the different workings of the vehicle which to me was very helpful

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Jscott661
2/25/2013 11:35:06 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
service writer
  • Customer Service:

    5
  • Quality of Work:

    1
  • Friendliness:

    5
  • Overall Experience:

    2
  • Pricing:

    1
  • Overall Score:

    2.8

My Review Of Hyundai of White Plains:

I gave a good review for Mike in service because he was great however I gave a very bad rating to the quality of work and price for two reasons.
First because of grossly negligent work performed by one of the so called factory trained mechanics. He used a long nose vice grip(which is the wrong tool) to block the coolant tank recovery line. But the worse part is we got the car back the vice grip still blocking the coolant tank hose and the washer fluid tank was left open and the fluid was contaminated with dirt and debris. At $120.00 per hour this is disgraceful grossly negligent work!.
Second because parts were recommended that were not needed. A new battery was recommended. It did not need a battery because the battery is still within a good voltage range. I know this because I have Midtronics 500xl battery analyzer which I used to conduct a full analysis.
I sent an email to Mike and want it to go to the service manager as well as the owner of the dealership and the factory.

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Response From: Hyundai of White Plains
Added: 2/26/2013 3:17:56 PM

We contacted Mr. Offner to offder an apology and to ask him to bring the vehicle in for a thorough check.
One of our highly experienced technicians made a mistake however, all services and recommendations were accurate (including a battery test that recommended a new battery)
We thank Mr. Offner for his understanding and we assured him that his issues will be addressed
Hopefully, we can earn his confidence and trust which is paramount to our way of doing businees

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Dantes324
2/24/2013 10:39:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  FinelliTony Finelli
Jim PelkaJim Pelka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

The dealer and the salesperson that help us were up to their promise of no hassle sale experience. Everyone was friendly and helpful. They also showed us comparison between leasing and buying that helped us decide which was the best option for us. At the end we opt for leasing the car instead of buying since it was the best option for us. Their offer for leasing was also too good compared to buying.

I will recommend this dealership to my friends. Keep up the good work! Thank you all for your assistance.

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JPReilly
2/23/2013 9:18:26 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  FinelliTony Finelli
Jim PelkaJim Pelka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

It was a pleasure dealing with Jim and Tony. I've purchased 7 new cars in my time before this and I always had the squeeze put on me one way or another and most of the time with an added flim-flam or surprise at the end. Dealing with Jim and Tony it was very straightforward with no nonsence or surprises. Again, It was a pleasure and thank you, John Reilly

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trusso720@optonline.net
1/9/2013 8:36:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  FinelliTony Finelli
Jim PelkaJim Pelka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

Gentlemen:

My wife and I have followed Tony Finelli from the first Hyundai Dealership we dealt with, JM Hyundai in New Rochelle. The quality and value of the Hyundais Tony put us into won our loyalty despite the terrible service and integrity of JM. WE are very happy we found Tony at White Plains and have just received our second Hyundai from White Plains with which we are delighted. Tony didn't have the calibre of support people at JM that he enjoys at WP and it shows in the customer relations and assistance in selecting our replacement Hyundais. In particular, Jim Pelka's product knowledge and personality make us proud to refer your dealership. Tony and Jim, your
the best!! If the two of you worked for me I would make sure you were always happy. Thanks for taking care of us, AGAIN.

Sincerely,
Tony and Carole Russo
Rye, NY 10580-3267

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justin.joe.98096
1/7/2013 6:27:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Inga  MerrillInga Merrill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

It was a good purchase and a good ride with Sonata.Inga was very knowledgeable and professional on her work. I strongly recommend her for other people who are looking for Sonata.

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MichaelBasile
1/4/2013 4:43:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim PelkaJim Pelka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

We had a very positive experience at this dealership. Everyone seemed very willing to answer our questions and take their time to review our various options. Our dealer was very pleasant and informative about the vehicle we were interested in purchasing. I would recommend this dealership to others looking to buy a new car.

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jmassa
1/4/2013 11:11:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim PelkaJim Pelka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Hyundai of White Plains:

It was a very good experience dealing with Hyundai of Westchester with the exception of the space we had to work with since it was under construction. Other than that the experince was great and working with Nicole made it very pleasant. Jim was also very helpful and all in all it was a pleasant experience.

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Frank Greco
12/27/2012 9:17:16 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Inga  MerrillInga Merrill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of White Plains:

Inga is awesome! Thank you so much for making this experience a happy, easy and very comfortable one. I would recommend this dealership to my friends and family.

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