Hyundai on Perryville

Superior from the first word spoken to the last signature. When I drove into the lot at Hyundai on Perryville in Rockford, Dave Frye welcomed me by walking out of the dealership and approaching my car with a s When I drove into the lot at Hyundai on Perryville in Rockford, Dave Frye welcomed me by walking out of the dealership and approaching my car with a smile and asking me how he could help me. From that moment on my experience was nothing but superb...even down to inviting my bichon/poodle dog, Mattie, to come into the shop to join us for our preliminary interview. Dave was a perfect gentleman as he seated us in a living room setting and offered me coffee or coke and we began our investigation into exactly what I was looking for. Having not financed a car since I purchased the 99 VW Jetta I drove in with, I wasn't even certain I would qualify for new car. But a new RED car was my first desire, with payment limits. Dave immediately went to work to see what could be done to meet those desires and within a half hour, we were out looking at new cars and driving different models that fit the description of my first choice. It was very exciting and everyone in the store and especially Dave treated me like family and even charmed my little dog at every turn. I was at home there and had no desire to look anywhere else. One thing I noticed was that Dave was always asking questions and always listening for clues as to what really sparked my interest about each car and what excited me the most. He was intentionally trying to find me the perfect car to fit my personality, my style, my look and my pocketbook from the moment we met. After driving and looking at several new cars, he walked me to a used Chevy Cruze, 23,000 miles, bright red, all leather interior, all the high tech amenities I could ask for and suggested it was like a little BMW....when we opened the door, and I got in, sat behind the wheel, I just knew it was my car.....exactly what I wanted and he knew it too. He had steered me to the exact car for me over the course of the hour and half I was with him searching through the other cars. WHAT A PRO. The rest was magic. He met with the manager and the paperwork was given to the financial manager, Jim Miller....who worked the financial paperwork to provide me with a six-year warranty (another feature that was important to me), payments that were within my budget (below $300 a month) and even threw in a three year warranty on the interior and exterior cleaning and maintenance. I was in tears of joy when I left the next morning with my new car and left behind the car I had driven every mile of life out of....and they even gave me a small trade in allowance for it. Even though I've said a lot of words---there are no words to really praise these guys enough for the way they treated me while putting this deal together...and I only wish you could see this car. Later that weekend, my son surprised me with a visit from Seattle for my Birthday. He works at Campbell-Nelson Volkswagen in Seattle, WA. and has been in the car business for 20 years. He drove the car and said it was awesome...congratulated me on making an excellent choice....getting his endorsement was the icing on the cake. GREAT DEALERSHIP. GREAT STAFF IN DAVE FRYE -- WHO HAS BEEN IN CONTACT WITH ME TO ANSWER SOME QUESTIONS AS FOLLOW UP AND GREAT FINANCIAL WORK UP FROM MAN OF THE MONTH -- JIM MILLER. THANK YOU ALL SO VERY VERY MUCH. More

very knowledgeable and friendly staff I was referred to your dealership by a close friend to See Edgar Suarez. I dealt with Patricia Carter, she was very patient with us as we had totaled I was referred to your dealership by a close friend to See Edgar Suarez. I dealt with Patricia Carter, she was very patient with us as we had totaled our other car and were in a very destressed state in looking for a new car. She explained all our options. Finally Edgar,Patricia and Jim got us what we wanted and needed. Thank you for all your help. More

Patricia Carter When I arrived to the dealership I was hoping to find Patricia Carter because I had heard good things about her. When I arrived to the showroom she w When I arrived to the dealership I was hoping to find Patricia Carter because I had heard good things about her. When I arrived to the showroom she was the first person to greet me. I was very surprised and very pleased with her knowledge and professionalism. She took the time to explain the vehicle and the service department to me. I am very pleased with the Elantra that i purchased. I would highly recommend this dealership, the Elantra and Patricia to anyone looking to find a new vehicle. More

Excellent Experience! I saw a used car on the dealership website that matched my budget and my needs. From the point of contacting Pat Carter till I drove the car away, th I saw a used car on the dealership website that matched my budget and my needs. From the point of contacting Pat Carter till I drove the car away, the customer service was excellent. Pat patiently and clearly explained to me the features of the car, She obviously knew her product; did not oversell it and let me have some space to consider the final purchase. Once we finalized the purchase, she shuttled me over to my son's place of work so that I could return his car. By mid-afternoon I drove away with a very nice used car confident that I had a sound car that I could afford! . More

Amazing customer service I did not purchase my vehicle here and it is not a Hundai. However, I stopped in while on a business trip with a broken license plate and these kind p I did not purchase my vehicle here and it is not a Hundai. However, I stopped in while on a business trip with a broken license plate and these kind people fixed my plate and did not charge me. I will be coming here for all of my service needs in the future and would buy my next car here. What a great experience!!! Highly recommended. Giorgi Arbisi helped me but everyone was VERY friendly!!! More

Nice n friendly It was an very great expirience.They're communication was exceptional through out the process n my salesperson was very informal n kept me informed of It was an very great expirience.They're communication was exceptional through out the process n my salesperson was very informal n kept me informed of my process n I felt right at home.Thank u. More

Just what I needed Got exactly what I needed. It was a nasty rainy day, but Jim still came out to greet me and walked in the rain with me as I looked. Everyone else stay Got exactly what I needed. It was a nasty rainy day, but Jim still came out to greet me and walked in the rain with me as I looked. Everyone else stayed inside. The down side would be amount of time I spent there to complete the entire process. More

Great experience Everyone was helpful and professional. I will definitely recommend pat carter. She is a great sales woman. Tony Arbisi took good care of me as wel Everyone was helpful and professional. I will definitely recommend pat carter. She is a great sales woman. Tony Arbisi took good care of me as well. I will return to Hyundai on perryville More

Awesome Car Buying Experience We have purchased 10 Hyundais from this location and couldn't be happier. Our salesperson was Pat Carter-Keller who is very knowledgeable about Hyunda We have purchased 10 Hyundais from this location and couldn't be happier. Our salesperson was Pat Carter-Keller who is very knowledgeable about Hyundai. She makes car buying an enjoyable experience. We highly recommend this dealership and especially Pat Carter. More

Fantabulous! My sales team of Jim Scheidt, Patricia Carter & Jim Miller made my nerves disappear. I hadn't purchased a vehicle for 10 years & they all were very ki My sales team of Jim Scheidt, Patricia Carter & Jim Miller made my nerves disappear. I hadn't purchased a vehicle for 10 years & they all were very kind & knowlegable. Explained everything to me & made me comfortable. I love my new Tucson! More