I-10 Chrysler Dodge Jeep RAM - Service Center

Week from dealer xxxx One problem after another This was not customer friendly Total miss to NO Communication Total rudeness when we came to pick up our Jeep that We d One problem after another This was not customer friendly Total miss to NO Communication Total rudeness when we came to pick up our Jeep that We didn’t even know if it was fixed Stood there 10 mins for someone to wait on us then I had to ask the gal if she was helping customers today ?? She was extremely rude the business card there said Diane I wanted all the details copied so I can claim my rental car not half of what was done She kept on Arguing with me that I had all the paper work that I didn’t have them she ripped the paper work from me and said fine she will make a copy She had the nerve to tell us we worked with Richard and not her but he isn’t here today so she won’t answer a question I had about my Jeep warranty Excellent customer service NOT Then our key is missing She can’t find it Then the guy drives up with our Jeep And all this wasn’t even talking about the week it took to fix it Seriously I will never use Indio Jeep service again More

Top shelf Alan was fabulous and had everything done very efficiently. As always appreciate the drop off and pickup service. The service department is simply t Alan was fabulous and had everything done very efficiently. As always appreciate the drop off and pickup service. The service department is simply top notch. More

Fast and excellent service We always take our Jeep Cherokee diesel to this dealer for maintenance because they are fast and always get the job done right. We have our favorite g We always take our Jeep Cherokee diesel to this dealer for maintenance because they are fast and always get the job done right. We have our favorite gobto guy in the service department, Mark. He always greets us like family when we come in. He makes sure our Jeep gets in and out quickly without hassles. I definitely recommend the service department here and if you get a chance to go ask for Mark. He will take good care of you! More

Great service Had to have my truck towed in due to a drive shaft issue. They were able to inspect and get the required parts to make the repairs in 2 days. Very imp Had to have my truck towed in due to a drive shaft issue. They were able to inspect and get the required parts to make the repairs in 2 days. Very impressed with timely service. More

Took a while but finally all is good Had an oil change, rear end service & front bumper repair. It took almost one month for the front bumper repair. Parts were an issue but eventually it Had an oil change, rear end service & front bumper repair. It took almost one month for the front bumper repair. Parts were an issue but eventually it all worked out. More

Worst service department and mechanics employed. Sloppy, unprofessional, always unfinished work on vehicles. There is a serious problem in this department, sales was great but services for you sched Sloppy, unprofessional, always unfinished work on vehicles. There is a serious problem in this department, sales was great but services for you scheduled maintenance is the worst if ever experienced. One lady was upset due to her jeep turning off after leaving dealership oil change due to they never replaced oil. Women child stuck on freeway. Worst service department. More

Disappointed with overcharge and overtime Price to have my vehicle serviced is overprice and overtime it should have been. The absolute best alternator I could find online was $369, I was cha Price to have my vehicle serviced is overprice and overtime it should have been. The absolute best alternator I could find online was $369, I was charged over 2x that price plus installation. From my discussions with the dealership, other vehicles were put in repair ahead of mine because they were new and part of sales. What should have taken 5-7 days took 21 days and then it had check engine come on within a block of leaving the dealership. I returned to have it checked and at the same time was asked for a review. So, I wrote in the review that I got my truck back finished, but it wasn’t finished. I got hit with a $1000 alternator overnight and they were clearly pissed-off I didn’t give them a glowing review. I don’t know how they can justify a $700+ alternator as not retaliation, can you? More

They are the best people and service anywhere I’ve been! They always get me in quick, and do everything I ask them to do. They are friendly,helpful and professional. I have Been to a lot of garages and I l They always get me in quick, and do everything I ask them to do. They are friendly,helpful and professional. I have Been to a lot of garages and I like this one best. More

Great,frendly,just a little long waiting Grat, frendly but just a little long the waiting but other than that i will recommended and i will came back ;)thank you so much Grat, frendly but just a little long the waiting but other than that i will recommended and i will came back ;)thank you so much More

Good service. We had good service getting a new key fob programmed to our car. Richard was a great help in getting this project completed. Thank you. We had good service getting a new key fob programmed to our car. Richard was a great help in getting this project completed. Thank you. More