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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
83 Reviews

83 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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April 09, 2025

11 years of great service on my 2014 QX70 . & 2024 QX50 Infiniti. Never a problem. Rv More

by rjvoeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

I really appreciate the awesome customer service Patty always provides. She is very thorough always. More

by 32htapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2025

While my tire didn’t arrive as expected, the team was in communication and provided loaner assistance More

by ekramnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave a review for us at INFINITI Of Thousand Oaks. We're happy we could meet your expectations!

April 05, 2025

Everyone is extremely friendly and helpful From Brian to the 2 separate shuttle drivers and the cashier 5 star service ?? More

by tmalbaeck
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave a review for us at INFINITI Of Thousand Oaks. We're happy we could meet your expectations!

April 02, 2025

Fabian was great, very attentive and greeted me right away when I arrived and he explained everything at check out More

by phattee23
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 02, 2025

We service both our Infinitis at this location, and are always extremely satisfied with the service. Efficient and thorough. The service advisors are always super friendly and helpful. Shout out to Alba, I More

by Adreezelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Ignacio, Patty, Alba
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2025

Amazing dealership, Alba Ramierz is fantastic. She provides excellent service always helpful and goes above and beyond. More

by erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

INFINITI OF THOUSAND OAKS responded

We're happy to hear you had such a positive experience with our team! We hope you have a great day!

March 28, 2025

The woman who took care of me…. Patti…was a real pleasure to work with. She was very helpful. More

by rebspieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Mar 28, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

Fabian greeted me promptly and listened to my needs. He was able to resolve my issue and kept me updated on the status of my vehicle. Great team members from check in through out. More

by Tarango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Mar 28, 2025 -

INFINITI OF THOUSAND OAKS responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

Excellent service. Alba explains all of the required service in detail and lets you know of any upcoming issues. More

by Ammg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
Mar 28, 2025 -

INFINITI OF THOUSAND OAKS responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to see you again soon!

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