INFINITI OF THOUSAND OAKS - Service Center

Perfect My time at the dealership was fine. The staff is always very pleasant and helpful. The staff is always very pleasant and helpful. More

The service was excellent as was the car wash. However, we had an incident with the advertised oil change price. We were sent a card which didn’t indicate it was a coupon. We had to go home to ret However, we had an incident with the advertised oil change price. We were sent a card which didn’t indicate it was a coupon. We had to go home to retrieve the card to obtain the advertised price. The fact that it has an expiration date does not indicate it’s a coupon. It only indicates the price has an expiration date. More

Excellent care, service and work done right in a timely fashion. I Would definitely recommend. fashion. I Would definitely recommend. More

They will try and rip you off at the service center. Also they will record your calls without your knowledge or consent. The sales team is great - service team is abysmal. They tried to charge me to r Also they will record your calls without your knowledge or consent. The sales team is great - service team is abysmal. They tried to charge me to recalibrate my windshield and then told me the day I was supposed to pick up the car that there were issues with the said windshield. So.. they were going to charge me for a service they didn’t perform and got caught by the fact that they couldn’t justify it. 🤯 More

This dealership is one of kind. They treat you like family. I love it there. They take such good care of my car. They treat you like family. I love it there. They take such good care of my car. More

Absolutely terrific. Dealing with their service dept is a pleasure, Brian, my service advisor is the best!! My car is 15-years old and looks / runs like new largely du Dealing with their service dept is a pleasure, Brian, my service advisor is the best!! My car is 15-years old and looks / runs like new largely due to Brian (Service Advisor) Julio (Service Mgr) and their team of top notch technicians. The best service experience - consistently - in all of my 50+ years of driving !! More

Good customer service, good communication, good loaner car. Overall very satisfied Everyone was very friendly and courteous. car. Overall very satisfied Everyone was very friendly and courteous. More

I bought my first Infiniti from thousand Oaks and the service has always been Great! You can expect courteous, friendliness, honesty and professionalism from their staff. service has always been Great! You can expect courteous, friendliness, honesty and professionalism from their staff. More

I have owned at least 6 Infiniti's. Your dealership is top tom bottom the best with whom I have worked. It is clean, thorough and over delivers in every way. Your dealership is top tom bottom the best with whom I have worked. It is clean, thorough and over delivers in every way. More