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INFINITI Of Orland Park - Service Center
Orland Park, IL
410 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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410 Reviews of INFINITI Of Orland Park - Service Center
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March 09, 2023
My car had damage via impact on the undercarriage causing a hole in the oil pan/oil filter so I had in towed into the dealer. Needed a engine, insurance paid. Long story short my service was horrible I would a hole in the oil pan/oil filter so I had in towed into the dealer. Needed a engine, insurance paid. Long story short my service was horrible I would call for updates on my repair, it would take a week for them return my call. After all that I go to pick up my vehicle and I have to go find it in the lot after over 12k bill! I get home and see the pictures below...... This dealership's service department has a serious problem! More
by Mike
Employees Worked With
Terry Lewis
Helpful December 30, 2022
I normally receive courteous service at this dealership. I like receiving timely service return calls back when I leave a message. I like receiving timely service return calls back when I leave a message. More
by teresa
Employees Worked With
sorry, I don't have my service ticket with me to give this info
October 23, 2022
I always receive great customer service whenever I call for a consult or when I bring my vehicle in for service. I feel like a valued customer. Mike in the service department is very courteous and professi for a consult or when I bring my vehicle in for service. I feel like a valued customer. Mike in the service department is very courteous and professional. My salesman Julian went over and above to make sure I was happy with my purchase. I will definitely make another purchase at this dealership. More
by danagipson
Employees Worked With
Mike
August 19, 2022
The service was Top Notch! My Infinite QX50 had a flat tire my husband called & the service department told him to bring car they could repair immediately. My husband took the My Infinite QX50 had a flat tire my husband called & the service department told him to bring car they could repair immediately. My husband took the car they serviced him immediately & he was back home in less than an hour. More
by Mallicott65
Employees Worked With
Service Department
April 21, 2022
Tim, Mike and Austin are great consultants. I am a long term customer and I appreciate the care they take with me as well as my car I am a long term customer and I appreciate the care they take with me as well as my car More
by C.Clark
Employees Worked With
Tim, Mike, Austin
April 10, 2022
I have been coming to this dealership sense since I bought my 1st car. Over the years I have gotten to know the service techs, so when I go in I'm not a stranger and it is a warm experience. bought my 1st car. Over the years I have gotten to know the service techs, so when I go in I'm not a stranger and it is a warm experience. More
by C.Clark
Employees Worked With
Austin, Tim and Mike
