Back

INFINITI Roseville - Service Center

Roseville, CA

4.7
240 Reviews

240 Reviews of INFINITI Roseville - Service Center

Sort by
January 30, 2025

They were very helpful and they took care of my car My car was done when promised More

by FIRE26SDUTRO
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 31, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We’re so glad to hear that our team was helpful and took great care of your car. It’s great that we were able to get everything done on time as promised. We truly appreciate your feedback and look forward to serving you again in the future!

January 26, 2025

Great communication prompt service repair fair pricing I will definitely come back for future needs! More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

INFINITI Roseville responded

Leo, Thank you for the amazing review! We are so glad you had a great experience with us! We look forward to continuing to serve you.

January 24, 2025

They kept me very comfortable while I waited for my car to be serviced. Matthew pointed out where I could set up my laptop while I waited. They even washed my car which was a nice touch. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

INFINITI Roseville responded

Judy, Thank you for sharing your experience with us! We're delighted to hear that Matthew went out of his way to ensure you were comfortable and had a convenient spot to set up your laptop while waiting. It's also great to know you appreciated the complimentary car wash! We'll be sure to pass along your kind words to the team. We look forward to providing you with the same exceptional service on your next visit!

January 23, 2025

Just a quick thanks to Jairo Gutierrez for making our service fast and simple and a special thanks for working out an after hours pick up Great all around More

by Dcvestvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

INFINITI Roseville responded

Thank you for the amazing review! We are so glad Jairo ensured your visit with us was a seamless one. We look forward to continuing to serve you!

January 22, 2025

I had a great service experience. I really appreciated the use of the courtesy vehicle More

by lydiafrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

INFINITI Roseville responded

Lydia, Thank you so much for sharing your amazing experience with us! We are so glad your service visit was a great one! Thank you for choosing us and we look forward to the next time.

January 20, 2025

Very helpful and professional. They went above and beyond our expectations for a vehicle. They helped us with any issues with our used vehicle we purchased. Would recommend to fami More

by JOHNREGAN916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

INFINITI Roseville responded

Thank you for your kind words! We're so glad to hear that our team exceeded your expectations and went above and beyond to assist you with your vehicle. Your recommendation means the world to us, and we’re honored to have earned your trust. We look forward to serving you and your family and friends in the future!

January 18, 2025

Valet service is great. Also, I was kept up to date about progress throughout vehicle maintenance. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

INFINITI Roseville responded

Mark, Thank you for the 5-star review! We are so glad you had a great experience with us. We look forward to continuing to serve you!

January 17, 2025

Jairo was great to work with from the time that the service was requested to service completion. He was thorough in his explanatiions. More

by DAVEBLEVINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing review! We are so glad Jairo took such amazing care of you and your vehicle during your service visit. We look forward to continuing to serve you!

January 17, 2025

Dan always provides excellent service every time I bring my car for service— very satisfied. More

by BOROUJERDI.AMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Dan! We are so glad to hear he took such amazing care of you and your vehicle. We look forward to the next time!

January 15, 2025

The services was great. However, I would have like the paperwork to reflect that I gave permission for the recall to be done. More

by RMCURL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your 5-star experience. We have noted your feedback and will see how we can implement this better on the Service RO documents you receive. We truly appreciate your business.

...
11
...