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INFINITI of Birmingham

Hoover, AL

5.0
1,126 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,126 reviews

January 22, 2026

If you are in the market for an Infiniti, I cannot recommend Tiffany from Infiniti of Birmingham enough. My daughter and I visited the store on Thursday, January 8th. We were introduced to this stun More

by saprinaoliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

INFINITI of Birmingham responded

Hi Saprinaoliver, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 22, 2026

Such a friendly and professional atmosphere from the time you drive in the parking lot until you walk out the door. More

by Kewren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

INFINITI of Birmingham responded

Hello Kewren, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

January 20, 2026

Tiffany went to bat for us and got the deal right. She was concerned about us the customer first. Perfect experience! More

by cdhsawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

INFINITI of Birmingham responded

Cdhsawyer, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

January 17, 2026

Savannah was very helpful and attentive throughout our purchase. Please go see her and you can also drive away in an excellent Infiniti. General Sales Manager Mark Mitchell made an excellent team I woul More

by timbeutjer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Van Alstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Kelly
Jan 21, 2026 -

INFINITI of Birmingham responded

Timbeutjer, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2026

Excellent dealership from the time I started my process with Julius all the way to driving away in my new car! Top notch service is what they all gave! More

by biancanorris09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Van Alstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

INFINITI of Birmingham responded

Hi Biancanorris09! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2026

Everyone was so welcoming and helpful! Tiffany was wonderful and made my purchase easy! I recommend anyone needing a new vehicle to go by and let them help you. You won’t be disappointed! More

by E. Wideman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

INFINITI of Birmingham responded

E. Wideman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2026

Tiffany was fantastic to work with. She went above and beyond to find the car of my dreams and was a pleasure to work with. She has such a good personality, and I genuinely wanted to gi More

by mnicol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

INFINITI of Birmingham responded

Mnicol, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2026

I met with Tiffany Williams with Birmingham Infinity and she was very professional and helpful. I would recommend Tiffany to friends and family without hesitation. More

by Bougie7777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

INFINITI of Birmingham responded

Bougie7777, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

January 01, 2026

Tiffany Williams was an exceptional salesperson! She is very personable, thoughtful and helpful. Our purchase of a 2026 QX60 was a breeze as Tiffany explained everything in detail! This was our 4 More

by Teresa
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2026 -

INFINITI of Birmingham responded

Teresa, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2025

Tiffany was great to work with today. She was very patient and informative. Great job! More

by bama31767
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

INFINITI of Birmingham responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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