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INFINITI of Cincinnati - Service Center

Cincinnati, OH

4.8
143 Reviews

143 Reviews of INFINITI of Cincinnati - Service Center

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March 20, 2024

Evan was competent, friendly, and helpful. He kept me informed of progress. And he reminded me to fill the tank when returning the car. More

by SUSANIYOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEREK OGLETREE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

INFINITI of Cincinnati responded

WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!!

March 18, 2024

when I take my car to the dealer, they do an excellent job. the car looks very clean More

by CHAMP.PINKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

INFINITI of Cincinnati responded

Great to read, thank you so much for sharing!!! WE appreciate YOU!!!

March 14, 2024

We bought a new Infinit and was thrilled with how through everyone was in helping through the process. We are extremely happy with our new purchase. More

by BLOOMIN9PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAKE NICHOLS
Mar 23, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the support!!! WE truly appreciate YOU!!!

March 10, 2024

They went above and beyond to accommodate me in a very difficult situation. Thank you. More

by EDWINGOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hayes
Mar 11, 2024 -

INFINITI of Cincinnati responded

So great to read and so happy we were able to take care of you!!! WE truly appreciate the kind words, 5-Stars and most importantly, YOU!!!

March 07, 2024

Customer’s experience is a priority; upfront and transparent whether it’s good or bad news. Evan and the rest of the dealership are extremely professional and helpful in resolving issues. More

by DIKITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

INFINITI of Cincinnati responded

Great to read! WE appreciate the review, the 5-Stars and YOU!!!

March 07, 2024

Greg Wind in the service department was very accommodating with my schedule, he kept me informed on the situation with my vehicle. My vehicle was cleaned and ready to go promptly. More

by DKKNIGHT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

INFINITI of Cincinnati responded

Great to read!! Thank you so much for sharing!!! WE appreciate YOU!!!

March 04, 2024

Everything on the list was completed on time and no issues were found after pickup. More

by EINGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing. WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!

March 02, 2024

The reception was cordial, the explanations were clear, the waiting room was clean and tidy, the work was clean and fast, and the price was reasonable More

by weikang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the review and the 5-Stars!!! WE appreciate YOU!!!

February 29, 2024

Fast and efficient service with great communication, a reasonable price, and employees who care about making sure that my service issues are resolved. More

by RACHELBURKE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing, Rachel!!! WE truly appreciate the review, the 5-Stars and most importantly, YOU!!!

February 26, 2024

good job . ...communication on the delay due to waiting for parts could have been better More

by GDUSSICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

INFINITI of Cincinnati responded

Sorry we dropped the ball on our communication but glad we did get you taken care of. Truly appreciate the review and most importantly, YOU!!!