INFINITI of Clearwater

Naser and Rene are the best Never have I walked in to a store and had a more positive experience! Naser is unbelievably knowledgeable and friendly. No high pressure or sleezy s Never have I walked in to a store and had a more positive experience! Naser is unbelievably knowledgeable and friendly. No high pressure or sleezy sales tactics. While I was there Rene Cejas came down and introduced himself to see if I needed anything. Very personable staff focused on customer service. More

Professional staff I Stopped in to look for a new car over the weekend. Everyone treated me with respect. Very professional, had my space to look, wasn't pressured. I Stopped in to look for a new car over the weekend. Everyone treated me with respect. Very professional, had my space to look, wasn't pressured. More

Quality Experience I'm driving the Q50S and couldn't be happier. . One reason I continue to do business with Lokey Infiniti is due to the excellent customer service and I'm driving the Q50S and couldn't be happier. . One reason I continue to do business with Lokey Infiniti is due to the excellent customer service and knowledge Naser Totah provides. He makes my car buying experience easy and effortless. Naser has assisted my family now with seven Infiniti's and we keep coming back to him because of the quality of Infiniti and the quality of his service. There is no pressure from Naser and he truly shows an interest in finding the best car and best deal to meet your needs. JR25 More

Great Place for car shopping!!! Everyone was friendly, personable and knowledgeable in answering all my questions. I didn't feel pressure to buy. They were patient and straight forw Everyone was friendly, personable and knowledgeable in answering all my questions. I didn't feel pressure to buy. They were patient and straight forward with me! More

A-1 Car Buying Experience!!! When my girlfriend and I came to Lokey Infiniti and met with Jake, we told him what we were trying to get done and he made it happen. Jake was able to When my girlfriend and I came to Lokey Infiniti and met with Jake, we told him what we were trying to get done and he made it happen. Jake was able to get me top dollar on my trade-in and the best price possible on the new car. No games. Jake was extremely professional, knowledgeable, and friendly. He is not your typical "car salesman". I would refer to him as more of an Infiniti Agent or Advisor due to how professional he was. At no point in time did he try to rush my girlfriend and I into buying the car we looked at. Instead, he discussed the current situation I was in and helped me make the best decision possible. He truly had our best interest at heart and we greatly appreciate that. We picked up our Brand New Infiniti Q50 the next day and we couldn't be any happier with the experience and service we received. The environment at Lokey Infiniti is very high-class and they rest you with respect. Neither of use felt like we were just another customer at a car dealership like we've experienced in the past. Maria made the finance side of things very painless. We didn't sit around for hours waiting to sign our paperwork. She was very through in explaining the papers we were signing and because she was so through and efficient it didn't take long at all to get everything signed. All around, I'd have to say this was one of my best car buying experiences yet and I would highly recommend this dealership if you are looking for an Infiniti or even a used car. More

Will not fix my car I have a 2010 M35X Infiniti with 38000 miles. For the last several months I have a problem that is getting progressively worse. Acceleration is fine. I have a 2010 M35X Infiniti with 38000 miles. For the last several months I have a problem that is getting progressively worse. Acceleration is fine. No problem there. The issue comes in when I am coming to a stop. If I am around 1800 rpm’s, the engine will jump all over the place as I slow down. This is reflected by viewing the tachometer. When the car deaccelatrates to around 1000 rpms the engine will start to vary and jump to around 1300-1500 rpm’s. I notified Lokey of this problem and went with a drive with their shop foreman. We also drove a similar car on the lot. That car did not exhibit the same issue as I was describing above. The shop foreman acknowledged there appeared to be a problem with my car and wanted to keep my auto overnight and would check with the corporate technical people. The next day Lokey called and indicated the technical engineer thought my car was running normally. I want to emphasize that in the two plus years with the car it never exhibited this type of performance. Since that initial situation, the problem has gotten progressively worse. The amount of jump in the rpm’s has expanded to higher levels and it now affects the shifting of the transmission. As I slow down, the car will stick at around 1000 rpm’s and either stay there and shift upward on its own. If it stays there, and I continue to slow down, the transmission will eventually shift downward and cause a lurch in the car going forward. I consider this a serious safety hazard since I could possibly hit another car when the shifting is going on. Once again I took the car back to Lokey for evaluation. I went with a ride with the service manager, Mike, and the car did exhibit the issues I have described. Mike acknowledged that something did not seem right but would not use the word failure. They kept the car overnight but called the next day without fixing the car. Mike indicated that Lokey had isolated the problems to the main computer but were not completely sure. Since the part cost $1500 Lokey did not want to run the risk of changing the part and it not being the problem. Therefore, Mike wanted to get the ok from corporate before they would change out the computer. Mike called later and said the field rep would come in and take a look at the vehicle. Meanwhile, corporate wanted more data as to what rev level the computer and transmission had as far as software. So once again went up to Lokey so they could take the readings. I was told the readings were forwarded to the corporate technical people. After a few days, I received a call from Mike indicating that corporate thought they car was running normally and I should drive the car until it completely failed. I have had two independent mechanics to evaluate the car. One a transmission expert and the other a very knowledgeable general mechanic. Both indicated there was something not working correctly with the car. So here I am with an auto, still under some warranty, that even the dealer says that something appears to not be correct and I cannot get it fixed. Neither the dealer nor Infiniti themselves want to take a chance and maybe lose money on the repair bill since they really do not know what exactly is wrong. I was told Infinity would fix the problem when the hard failure did happen. I requested that in writing but do not know if I will get it. So even though there is a warranty, I cannot get the car fixed due to the fact Infiniti and the dealer are afraid to try since they really do not know what is wrong with the car. At this point I cannot recommend anyone purchasing any vehicle from any Lokey dealership and especially an Infiniti. More

Fantastic guys !!! Loved them!! I've never been so comfortable with buying a car as I was with these guys... They changed and added some things to my new Q60 ... It looked and went p I've never been so comfortable with buying a car as I was with these guys... They changed and added some things to my new Q60 ... It looked and went perfect. Thank you Jake and Ryan!!?? More

Brought my G35 Coupe in to service to put on 4 new tires. They returned the car to me with 4 severely damaged rims. I was told by my coworkers that it looked like it was driven through a gravel pit. I knew o They returned the car to me with 4 severely damaged rims. I was told by my coworkers that it looked like it was driven through a gravel pit. I knew one of my rims had a slight scratch from a pothole that I was going to have repaired but to have 4 rims ruined??? Matt in Service said, "He would take care of it tomorrow." I will post my results on your site. So far I am a very disappointed customer. More

OH MY GOD, best auto purchasing experience of my life. OH MY GOD, best auto purchasing experience of my life. Mark was to the point and honest and got me a great deal and Jake was amazing, spent close t OH MY GOD, best auto purchasing experience of my life. Mark was to the point and honest and got me a great deal and Jake was amazing, spent close to an hour with my wife going over the car and then drove us to dinner. If you want an Infiniti stay away from Infiniti of Tampa and use Lokey Infiniti truly an amazing experience. 10's all around. Thank you, thank you, thank you Customers for life More

Jorge was easy to deal with. I recieved a far price on my trade in and the service was excellent. I recommend this dealership. I love my new Infiniti. trade in and the service was excellent. I recommend this dealership. I love my new Infiniti. More