INFINITI of Elk Grove

Yesterday 12/1/23, we bought a 2018 Yukon xl Denali from Infinity of Elk Grove. We had an amazing experience with Jim from the moment he contacted us, after we inquired about the Yukon. He FaceTimed us as w Infinity of Elk Grove. We had an amazing experience with Jim from the moment he contacted us, after we inquired about the Yukon. He FaceTimed us as we lived 2 hours away so that we could have a complete tour of the vehicle before driving to the dealership. So helpful! He was kind and sincere and honest and so funny with his dad jokes and sense of humor. Not pushy at all! He gave us helpful tips and advice along the way. We honestly felt like family and he made me cry happy tears at the end of our visit because of his thoughtfulness! He is a true gem and we are so happy to have found him during our car shopping experience! David did the paperwork with us and he was also very kind, helpful and funny! They both stayed late to help us process the paperwork and finalize the sale. 10/10 would recommend Jim, David and Infinity of Elk Grove for your car shopping experience! We will recommend to family & friends, and will definitely be back for any future car purchases. Thank you Jim and David! More

Infiniti had given me a feeling of great sales service, eased to approach. Sale’s representatives with excellent knowledge about cars . I brought it, like it and for sure I will take care of it in years eased to approach. Sale’s representatives with excellent knowledge about cars . I brought it, like it and for sure I will take care of it in years to come . Thanks infinity of Elk Grove. More

I would recommend this dealership to anyone that asks. Lee the sales representative was a professional from the moment we made contact. I would recommend Elk Grove Infinity to any future car buyer! Lee the sales representative was a professional from the moment we made contact. I would recommend Elk Grove Infinity to any future car buyer! More

Infinity of Elk Grove was completely assume! !! We just purchased our Infinity used from another dealer, but I want to get it checked out by Infinity of Elk Grove. I had lots of questions and the !! We just purchased our Infinity used from another dealer, but I want to get it checked out by Infinity of Elk Grove. I had lots of questions and they were more then happy to answer all my questions concerning our QX80 purchase. Since they were running a little behind and had to keep our car for a day or so, they were more then happy to give us a loaner while our car was being looked. Ashley who was our service rep was more then attentive to our need and kept us up to date on the progress our our car and she also let us know when it was washed and complete. I'm so impressed with the attention we received from this car dealership, I wish others would model after them. No Stress is what I felt!! Thank you very Ashley for your time More

Elk Grove was the 3rd dealership I had been at to find a nice car to fit my needs. As a young woman shopping alone, I found that other dealerships were not helpful and would ignore me on the lot or didn't nice car to fit my needs. As a young woman shopping alone, I found that other dealerships were not helpful and would ignore me on the lot or didn't listen to me. Jim made the process of buying a car fun. He really cared that I was all set up and that I understood how to work the electronics of the car. He even made sure my phone was connected and gave me snacks for the road. Thanks Jim! More

We appreciate the quality service. Never felt pressured to make a purchase. We are repeat customers. Didn’t consider another dealer when ready to buy again. Never felt pressured to make a purchase. We are repeat customers. Didn’t consider another dealer when ready to buy again. More

From the first step out of my car I was greeted by Micheal Nelson and he ask what can I help you find today and he walked me straight to the cars I was interested in. I had lots of questions and he an Micheal Nelson and he ask what can I help you find today and he walked me straight to the cars I was interested in. I had lots of questions and he answered every one of them. Micheal Nelson made the whole process very easy and I love my new car and thank you Micheal Nelson and everybody else I spoke with at Infiniti of Elk Grove More

I used this dealership for a few years now for vehicle service now and I must say that I am always pleased with the service. Ashley, always greets me with a smile and friendly conversation and make sure m service now and I must say that I am always pleased with the service. Ashley, always greets me with a smile and friendly conversation and make sure my vehicle is well taken care of, she deserves more than five stars. More

Very friendly and honest about what their policies were and honest about what exactly you are signing up for. I always recommend doing your own research but feel confident that they have done there’s as w and honest about what exactly you are signing up for. I always recommend doing your own research but feel confident that they have done there’s as well. Also Kim was very helpful and reassuring to what I was signing up for in terms of finances. I would recommend coming in and seeing what they got! More

We are super grateful for the excellent service that we got from this dealership! Thanks! got from this dealership! Thanks! More