INFINITI of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Above and Beyond Service Ray and Ally provided us with a very positive sales experience. I searched on my auto insurance company's car buying service and found this dealershi Ray and Ally provided us with a very positive sales experience. I searched on my auto insurance company's car buying service and found this dealership to be one of the most competitive on price. Their facility is comfortable and tastefully decorated. The negotiating process was clear and no-nonsense. We quickly reached an agreement on the pricing. Ray went out of his way to service us and facilitate the sale. He worked on our behalf with his credit managers to insure we had access to the lowest financing rate. I would highly recommend buying a vehicle here. More
Extremely helpful They spent ample amount of time going through our options and there wasn't a back and forth game. Straightforward and really had our interest in mind. They spent ample amount of time going through our options and there wasn't a back and forth game. Straightforward and really had our interest in mind. More
Great experience Just purchased a 2014 QX60 and traded in my JX35. Ray and staff worked very quickly and proactively to get us the best price for our JX35 and the QX60 Just purchased a 2014 QX60 and traded in my JX35. Ray and staff worked very quickly and proactively to get us the best price for our JX35 and the QX60 that we wanted. More
Sales person good, finance department bad!! Ray was great sales person did not make me feel pressure to buy the car. He was helpful and friendly. However, when I reach the finance department it Ray was great sales person did not make me feel pressure to buy the car. He was helpful and friendly. However, when I reach the finance department it seemed that extra cost appeared and the explanation was a joke. The finance person waited for everything to be signed to then say that the car had no warranty. Now after just one week the car is making noises that I have to deal with. If known beforehand I wouldn't had purchase it. Then the finance person used sarcasm as if he was questioning my intelligence. Therefore, I only could Thank Ray for his friendliness and politeness and his professionalism. More
best infiniti very great service!! my mom and i was very happy with his manor. i love the fact how he was able to translate everything to my mother in spanish very very great service!! my mom and i was very happy with his manor. i love the fact how he was able to translate everything to my mother in spanish very accutate sincerely, luis puerta More
nice experience Overall the environment was friendly and the experience was pleasant. Accommodations to the customer seemed paramount, and radiated though the dealers Overall the environment was friendly and the experience was pleasant. Accommodations to the customer seemed paramount, and radiated though the dealership. I became a fan. More
Very good experience Just Purchased a used Acura from their dealership with thanks to Ray Broomfield. There was some issues with car appearance but Ray Broomfield made the Just Purchased a used Acura from their dealership with thanks to Ray Broomfield. There was some issues with car appearance but Ray Broomfield made the extra effort to have the issues resolved in the coming days. Highly recommended!!!! Banos/Santana More
Worst management ever Worst experience ever. Stay far away from this place. Bought a used jeep from them and have had nothing but problems and Jeff and taz refuse to handle Worst experience ever. Stay far away from this place. Bought a used jeep from them and have had nothing but problems and Jeff and taz refuse to handle the situation Have several emails from Jeff and taz saying they would issue me a refund and my original discount they promised me but never gave me. They took so long to get my plates my temps expired and I couldn't even drive my new car and had to find a ride to work Jeff assured me I would be getting a check with my plates but of course there was nothing and I call and email every day with no response Jeff and taz, where is my money!? I will post up emails they sent me showing how they SAID they would take cars of me but now will not even answer me!! Jeff and taz.. Where is my original $500 off and where is my $500 Jeff promised after my Newly purchased jeep had a problem that same day of Purchase!! That's after they had it for over 3 weeks of repair!!! Jeff and taz what's your response!!! More
Appreciated I appreciated infiniti for helping me choose the car for me. They also made sure i was satisfied. satisfaction from a scale of 1-100 .. i would say 82 I appreciated infiniti for helping me choose the car for me. They also made sure i was satisfied. satisfaction from a scale of 1-100 .. i would say 82.5 More
Infinity of Englewood Mr. Ray Broomfield was extremely professional, patient, knowledgeable and helpful during my purchase. He is an excellent salesman and I highly recom Mr. Ray Broomfield was extremely professional, patient, knowledgeable and helpful during my purchase. He is an excellent salesman and I highly recommend meeting with him to purchase a vehicle at the Infinity of Englewood dealership. I had a very good experience with Mr. Broomfield and my vehicle purchase was hassle free. More