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INFINITI of Gwinnett
Duluth, GA
2,586 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,586 reviews
June 29, 2020
They were very informative, efficient, and kind. The dealership was very clean. Velko did a wonderful job. He could answer all of my questions. I had a great experience! dealership was very clean. Velko did a wonderful job. He could answer all of my questions. I had a great experience! More
by TammyT
Employees Worked With
June 27, 2020
Overall, it turn out to be okay. At first we didn’t feel like they wanted me to get the car. But they came thru and made it happen. like they wanted me to get the car. But they came thru and made it happen. More
by fsu9470
Employees Worked With
June 27, 2020
Mr. Preston was everything!! Great service, Friendly, and knowledgeable!! I will purchase again and refer him in future!! Finance guy Adam was friendly as well!! and knowledgeable!! I will purchase again and refer him in future!! Finance guy Adam was friendly as well!! More
by yolanda.franklin
Employees Worked With
June 26, 2020
Great friendly service..they go above and beyond assuring the best customer satisfaction..I enjoyed my shopping experience..but Harvey is the only reason I stay with infinity. His caring personality assures the best customer satisfaction..I enjoyed my shopping experience..but Harvey is the only reason I stay with infinity. His caring personality assures you that he’s going to get the job done and have you in and out at his quickest way possible. More
by Chasity0702
Verified CustomerJune 26, 2020
Great experience from start to finish Everyone is very courteous, patient, and professional. Excellent staff here. Caleb (sales associate), Donaldo(service technician), Jana (sales manag Everyone is very courteous, patient, and professional. Excellent staff here. Caleb (sales associate), Donaldo(service technician), Jana (sales manager), and Goran(finance director) made my purchase experience safe, easy and enjoyable. More
by JR
Employees Worked With
Other Employees :
Donaldo (service), Caleb Wiedeman
June 25, 2020
Worst customer service! I’ve been trying to contact them for 2 weeks and have yet to have a call back. Once I bought the car, they will not contact me back because I have an issue and I live 2 and half hour for 2 weeks and have yet to have a call back. Once I bought the car, they will not contact me back because I have an issue and I live 2 and half hours away. More
by edm1205
June 25, 2020
Velko had exceptional communication throughout the process of purchasing the car. We called to buy the car sight unseen and he conveyed a lot of trust throughout the sale. He sent videos and communica process of purchasing the car. We called to buy the car sight unseen and he conveyed a lot of trust throughout the sale. He sent videos and communicated via text, phone and email to ensure we knew all the details about the condition of the car. He followed up after to make sure the delivery was smooth. One of the very best experiences we have had purchasing a car! We would highly recommend the dealership and Velko to future customers. More
by Wes and Catherine M
Employees Worked With
June 23, 2020
This is my second Infiniti vehicle and I have always had great customer service. This time Darryl Ferguson was my sales person and he was very knowledgeable on the Infiniti line and helped me decide which v great customer service. This time Darryl Ferguson was my sales person and he was very knowledgeable on the Infiniti line and helped me decide which vehicle worked best for me. More
by barbiemuir
June 22, 2020
I must say I had a pleasant time purchasing my new vehicle … everyone was knowledgeable and Velko and Sam were awesome the customer service. USAF GULF WAR VETERAN vehicle … everyone was knowledgeable and Velko and Sam were awesome the customer service. USAF GULF WAR VETERAN More
by Jacksonred
June 20, 2020
Smooth Quick and Thorough My appointment was at 9am. we started promptly. Painless process. it seems as if the longest process was the actual test drive of the Q60 Red Sport. T My appointment was at 9am. we started promptly. Painless process. it seems as if the longest process was the actual test drive of the Q60 Red Sport. Tiffani Ho Did an amazing job. not to mention the support she received from Jana Tahirovic. Truely excellent service with an attention to details. I highly recommend Infiniti of Gwinnett. To give you an idea of the level of professionalism and servicing pedigree I'm talking about let me paint a picture. From where I live, to make this transaction. I drove pass 4 Infiniti dealers to get to Infiniti of Gwinnett. Thanks I hope this help future buyers based on my experience. More
by bellevuerecord
