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INFINITI of Gwinnett

Duluth, GA

4.9
2,586 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80. At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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3090 Satellite Blvd

Duluth, GA

30096

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Showing 2,586 reviews

June 01, 2020

Never bring your car for service. They xxxxx me and held my car for ransom. They lie & charge fees other dealers don’t. Never again More

by Annettehowelljr
Recommend Dealer
No
Employees Worked With
Alexia Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb-Director of Service Dept
May 29, 2020 -

INFINITI of Gwinnett responded

We are sorry for your dissatisfaction. Our prices, including any fees or taxes were presented in writing and approved also in writing. We can not control what is or is not covered by your "non-infiniti" service repair policy, and that was also disclosed before final repairs were approved and performed.

June 01, 2020

Mark made my purchasing experience smooth and effortless. When I arrived at the dealership, he already had the car ready for me to review. He has a great personality and is very knowledgeable about the car b More

by neroron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

INFINITI of Gwinnett responded

Thank you so much for your review and recommendation. We are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your INFINITI needs.

May 30, 2020

Velko was an awesome salesperson from the very beginning until the end! He was professional, nice, and very efficient. Great guy!! Would recommend for sure! More

by modunnings
Recommend Dealer
Yes
Employees Worked With
Velko Tsvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

INFINITI of Gwinnett responded

Thank you so much for the review! We are happy to hear that you have such a great experience with Velko at our dealership. We're honored to have your recommendation as well. Hope to see you again for all of your future vehicle needs. --The INFINITI of Gwinnett Team

May 29, 2020

Mark provides excellent customer service.. This is my second purchase from him. I would highly recommend Mark. He is kind, thorough, patient and very knowledgeable. More

by Kmtlc0517
Recommend Dealer
Yes
Employees Worked With
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

INFINITI of Gwinnett responded

Thank you so much for the review and recommendation. We strive to make sure that our customers needs our met, and it's great to read that Mark is providing excellent customer service. Thank you again, we look forward to working with you again in the future. --The INFINITI of Gwinnett Team

May 28, 2020

Mark was fantastic to work with. His integrity and responsiveness were exceptional. I drove five hours to buy a vehicle from him and would do it again in a heartbeat. More

by CWilliams
Recommend Dealer
Yes
Employees Worked With
Mark Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

INFINITI of Gwinnett responded

On behalf of all of us at INFINITI of Gwinnett, especially Mark, thank you for an awesome review! We are thrilled that you enjoyed your experience at our dealership. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you from the INFINITI of Gwinnett Team!

May 28, 2020

My experience here was not horrible but it wasn't great either. Even thou Jason was not the one to close our deal. I honestly feel like he's the only person that helped us. We came to test drive the car we More

by Robert B.
Recommend Dealer
No
Employees Worked With
Clara Salette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Morton
Jul 08, 2020 -

INFINITI of Gwinnett responded

We’re extremely sorry that your experience with us was not up to par. We pride ourselves in providing quality customer service. Due to COVID-19, there have been certain limitations placed on our business, and our team has had to adapt to many changes. We hope that you will give us another opportunity to earn your recommendation. Please reach out to us for any future vehicle needs. --The INFINITI of Gwinnett Team

May 27, 2020

Bought a certified qx80 and had a wonderful experience. The price was very fair and they even brought to my home. I would recommend the dealership. More

by brandon_ridge
Recommend Dealer
Yes
Employees Worked With
Velko Tsvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

INFINITI of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

May 26, 2020

Velko was an amazing salesman that really went above and beyond making our car sales Effortlessly. Velko and his team made my Mothers Day super special bc I was able to show up, sign and drive!! I’ll forev More

by Chasity0702
Recommend Dealer
Yes
Employees Worked With
Sam Ghazal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragan Cvorovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velko Tsvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

INFINITI of Gwinnett responded

Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience at INFINITI of Gwinnett. We hope to see you again for all of your INFINITI needs.

May 25, 2020

I came in to drive a car I saw online and ended up driving 4 vehicles before I made a purchase. The sales associate was extremely patient with me and not pushy at all. She was very helpful. The fina More

by bevphillips0
Recommend Dealer
Yes
Employees Worked With
Sam Ghazal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasira Mahmic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

INFINITI of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about vehicle purchasing experience at INFINITI of Gwinnett. We hope to see you again for all of your INFINITI needs.

May 25, 2020

This is the 3rd Infinity that I have bought from Gwinnett Infinity. They have always been very professional and prompt. I Love my Infinity vehicles More

by d.ellerbee
Recommend Dealer
Yes
Employees Worked With
Goran Cisic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Silva
Jul 08, 2020 -

INFINITI of Gwinnett responded

On behalf of the INFINITI of Gwinnett Team, thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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