INFINITI of Hoffman Estates

This is the 3rd QX56 I have purchased from this dealership in 2 years. I researched vehicles at many dealerships in the area and the one thing I can confirm is that the quality/ condition of the ve dealership in 2 years. I researched vehicles at many dealerships in the area and the one thing I can confirm is that the quality/ condition of the vehicles at this dealership are certainly superior to those I have found anywhere else. This truck I bought last week had some scratches on it and the manager went above and beyond by having a professional body man come in and wet sand the vehicle and buff it out and the scratches were gone. Truck looked fantastic when I picked it up- Definitely above and beyond what other dealers would do. The rest of the staff do a great job as well. I have and will continue to refer people to this dealership. Dr. Lee More

I was looking for a used car for a last couple of months. After looking at the pictures, Mike helped gave me the detail description of the car. The car was exactly the same as described except a few minor st After looking at the pictures, Mike helped gave me the detail description of the car. The car was exactly the same as described except a few minor stuff. Nick Joshi was very courteous and patient answering all my questions. He made sure that car was thoroughly cleaned before it was delivered to me. I had a great experience and I would highly recommend to anyone out there looking for a used car. More

When I entered the dealership, I knew that I wanted to buy an Infiniti after having had a J-30 back in the early 1990's and their continued high ratings. Nick, Chris, and Dave were patient, knowledgeable, buy an Infiniti after having had a J-30 back in the early 1990's and their continued high ratings. Nick, Chris, and Dave were patient, knowledgeable, and made buying a new G37x a pleasant experience! More

Great purchasing experience. Nik understood my financial position and how my goal related to the finances They gave me a good deal while having a friendly and educational experience. Didn't waste my time. position and how my goal related to the finances They gave me a good deal while having a friendly and educational experience. Didn't waste my time. Good post purchase follow up and training. More

The professionalism of this dealership was far superior to the others in the area specially the Acura Dealer. Nik continued to work with my on the lease until we had both reached an agreed upon solutions. to the others in the area specially the Acura Dealer. Nik continued to work with my on the lease until we had both reached an agreed upon solutions. The store manager Chris was also outstanding in his personable skills and also providing assistance when needed. I would highly recommend this dealership to all of my friends and family and i will by my next car for this dealership. Thanks again to Nik and Chris for making this deal happen and for going above and beyond what is required. Sincerly Scott Quade More

After several weeks of looking for a used car, found Infiniti of Hoffman Estates. Expecting the long, drawn-out process of purchasing a car, but was pleasantly surprised with the whole process. As I was Infiniti of Hoffman Estates. Expecting the long, drawn-out process of purchasing a car, but was pleasantly surprised with the whole process. As I was on a tight timeframe, they did their best to get me out of the dealership with speed and cut through the headache of buying a car. They really worked with me when it came time to discuss price, match rates, and finalize the deal. Stepped up to the plate and worked with me when I needed floor mats, a second key-fob, and the wheel lock for my G35X. The car was in immaculate condition and almost everyone thinks it's new. Nick was very professional, as well as Mike, and Dave. Dave allowed extra time for me to mull over a few points of the deal and I was able to think about it without feeling rushed. Everything worked out. Again, these guys were very easy to deal with and considered the customer at all times. Very nice facility. When you are there, you certainly don't feel like you are at a car dealership, but more like a Brooks Brothers store when purchasing a suit, etc. Very oriented towards the customer and always ready to help. More

I went into infiniti of hoffman estates looking for a used fx35. I have been shopping online and in actual dealerships for over 6 weeks looking for the perfect one. The only problem at hoffman was all th used fx35. I have been shopping online and in actual dealerships for over 6 weeks looking for the perfect one. The only problem at hoffman was all the fx35's were so nice I had hard time picking one! After several test drives with joel, we picked the one we wanted. Chris came right in and gave us a better deal then we expected without all the back and forth baloney. The facility is beautiful and you are treated very well from the moment you walk into the dealership. Needless to say, we love our new to us fx and highly reccomend infiniti of hoffman for your next used car:-) More

Was treated with courtesy and professionally throughout the entire process. Found the atmosphere at the dealership to be pleasant and inviting. The salesperson was very knowledgeable and comfortable to wo the entire process. Found the atmosphere at the dealership to be pleasant and inviting. The salesperson was very knowledgeable and comfortable to work with. Everyone that I came in contact with was very friendly and helpful. They genuinely wanted my business and made the whole experience one that I would definitely repeat in the future. I rate it 5 stars!! More