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INFINITI of Lexington

Lexington, KY

4.9
36 Reviews

801 E New Circle Road

Lexington, KY

40505

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Showing 36 reviews

January 06, 2023

Infiniti of Lexington staff is always knowledgeable, professional and timely. Very satisfied with experience at the dealership. More

by Nicole A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Jan 09, 2023 -

INFINITI of Lexington responded

Thank you for your review, Nicole! We appreciate your trust with INFINITI of Lexington!

January 06, 2023

This dealership was very willing to correspond via email because I was out of state and offered me a fair trade for my vehicle. The salesman was professional. I sent a relative to look at the car and there More

by Ericells
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Idk Rusty Sloan. There was a female salesperson who showed my relative the car, Rusty Slone, Michael Bickett
Jan 09, 2023 -

INFINITI of Lexington responded

Thank you for your review of INFINITI of Lexington! We're sorry for your experience wasn't the best with the condition of the car.

December 30, 2022

Service was prompt and customer service was top-notch. I was given a loaner car so I did have to wait on site this was greatly appreciated! More

by Bobbi.todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Jan 02, 2023 -

INFINITI of Lexington responded

Thank you for your review! We greatly appreciate your trust with INFINITI of Lexington.

November 16, 2022

Infiniti of Lexington provides excellent customer service! Jim and Dan in the service department takes great care of their customers. More

by Janice Towles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Dan
Nov 18, 2022 -

INFINITI of Lexington responded

thank you so much, Janice. We greatly appreciate you very much!

October 31, 2022

My experience with Infiniti (Lexington) was nothing but positive... a great experience and everyone acknowledged me when I was waiting for service to finish my car. Definitely high stars - this was my fir More

by rd8265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ott (service advisor) - wonderful!
Nov 03, 2022 -

INFINITI of Lexington responded

Thank you for you review! We appreciate your trust with Jim and INFINITI of Lexington.

August 23, 2022

Fantastic personal service and excellent follow up after your purchase. Would definitely recommend this dealership to anyone looking to buy an Infiniti and would recommend checking them out before any other More

by Speedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Slone, Michael Bickett
Aug 26, 2022 -

INFINITI of Lexington responded

Hi Speedy, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

June 27, 2022

I’ve owned three Infiniti vehicles and I keep going back because of the excellent service department. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bickett
Jun 30, 2022 -

INFINITI of Lexington responded

Thank You so much for your review! We appreciate your trust with us!

June 20, 2022

Dan Trisko is awesome. He really cares about his customers and makes sure their needs are met. More

by Likewise1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trisko
Jun 23, 2022 -

INFINITI of Lexington responded

Thank you so much for your awesome review! We appreciate you very much.

March 31, 2022

From the service department to the sales team every visit has been a great experience. But Rusty Sloane kept me coming back. He made buying a vehicle enjoyable. More

by Matthewgoble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Slone, Michael Bickett
March 25, 2022

I have nothing but positive things to say about my experience while purchasing our certified pre owned QX60. We were warmly greeted and welcomed upon arrival. The process was seamless and timely. The More

by Seth Saylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Slone, Michael Bickett