INFINITI of Northern Kentucky

Thanks Bob! The buying experience at NKY Infiniti was great. Bob was super nice and help get us into a Q50 in the price range we were looking for. I'd highly reco The buying experience at NKY Infiniti was great. Bob was super nice and help get us into a Q50 in the price range we were looking for. I'd highly recommend this dealer to anyone looking for a new vehicle! More

Nice but slow I made an appointment to the Infiniti of Northern Kentucky for an oil service. I was promptly greeted by a worker. It was my first time at this locati I made an appointment to the Infiniti of Northern Kentucky for an oil service. I was promptly greeted by a worker. It was my first time at this location so they needed some information. I was told that the service would take approximately 1 hour and was directed to their waiting room and was offered snacks and beverages. The waiting room was clean and comfortable. I was offered coffee my a couple of employees which was nice gesture. Overall I had a good experience however my wait was much longer than what they had told me. I was there for almost 2 hours and it seemed that other customers who had come in after me had already gotten their cars serviced and left. My only recommendation is that it would have been nice to be get a notice that my service was going to take longer than expected. More

Great team of people! I own 3 Infiniti cars, all bought at this dealership. Stephen and his teams go out of their way to make sure that I am pleased with deal and are tran I own 3 Infiniti cars, all bought at this dealership. Stephen and his teams go out of their way to make sure that I am pleased with deal and are transparent about how much it will cost and why. Treat me like family! More

Used Car Experience Working with this sale team team made me feel special. I purchased a 2015 Q50, a used car, but Jorge and the team treated better than I 've been trea Working with this sale team team made me feel special. I purchased a 2015 Q50, a used car, but Jorge and the team treated better than I 've been treated when I bought a new car at other dealers. Thanks! TZ More

Everyone was great and very helpful. Bob did a great job. Will recommend anyone I know who is buying a car to go to Infiniti in NKY. Thank you for all your help and the great service. Bob did a great job. Will recommend anyone I know who is buying a car to go to Infiniti in NKY. Thank you for all your help and the great service. More

Great experience! Infiniti and Casey Head were amazing to work with. I found my car online, test drove it, loved it! Casey helped me find a better loan than the one I Infiniti and Casey Head were amazing to work with. I found my car online, test drove it, loved it! Casey helped me find a better loan than the one I came with! Thank you Infiniti! More

Excellent Customer Service They provided excellent customer service! We will be back for future purchases. It was a no pressure friendly atmosphere. Casey Head was easy to wo They provided excellent customer service! We will be back for future purchases. It was a no pressure friendly atmosphere. Casey Head was easy to work with and John Jorge took the time to show us all the bells and whistles. More

Great people skills Casey was an honest guy to deal with. I love my blue truck. Every one was very helpful. Very easy location to get to, I will be back. Casey was an honest guy to deal with. I love my blue truck. Every one was very helpful. Very easy location to get to, I will be back. More

Exceptional attention to detail. Totally "no-pressure" sales Casey and his team patiently walked me trough my decision to buy a new car. He is incredible at listening and understanding your needs and working w y Casey and his team patiently walked me trough my decision to buy a new car. He is incredible at listening and understanding your needs and working w you at your comfort level. He is so knowledgeable in his craft which gives you the security to know you made the right decision. I would highly recommend him without hesitation to anyone in the market. Plus, he's always smiling! More

Professional and patient!! Casey takes the time to get to know you and really help you figure out what your looking for. He was very patient and professional. Highly recommend Casey takes the time to get to know you and really help you figure out what your looking for. He was very patient and professional. Highly recommend him and his team. More