INFINITI of Ontario - Service Center

I called in the Service dept, my car started making some weird engine noise. Mike told me that I could bring it in to get it checked out. I towed my car in and as soon as I got there, John, invited me in, weird engine noise. Mike told me that I could bring it in to get it checked out. I towed my car in and as soon as I got there, John, invited me in, and started helping me, I didn't have to wait. They fixed my car same day, I got Lyft rides at no charge to me, to and from home to the dealership. When I picked up my car it had gotten a wash and vacuum! Everything was excellent and smooth! Thank you so much Mike and John for making this experience an easy and less frustrating for me. I recommend this Dealership! More

Mike Longridge has been helping me since I purchased my vehicle in 2019. I kind of feel like he's my personal service manager every time I visit. The service team members are attentive, responsive, knowl vehicle in 2019. I kind of feel like he's my personal service manager every time I visit. The service team members are attentive, responsive, knowledgeable, and overall just a good group of folks to talk to while waiting. The entire service team is the epitome of great customer service!!!!! More

Mike Longridge has been helping us for years. They always make you feel welcome every time!! Never pushy just always friendly. We drive 60 miles just to go to this location. They always make you feel welcome every time!! Never pushy just always friendly. We drive 60 miles just to go to this location. More

” I get my car serviced here and great experience always here at Infiniti of Ontario. I appreciate their commitment to making customers happy. Special shout out to Maritza and Olivia for helping me with my here at Infiniti of Ontario. I appreciate their commitment to making customers happy. Special shout out to Maritza and Olivia for helping me with my car throughout the process. Highly recommend! More

Kie l9ngridge was my service advisor. He was very professional, friendly and so knowledgeable. He answered all my questions in terms I can understand. I will definitely come back here for He was very professional, friendly and so knowledgeable. He answered all my questions in terms I can understand. I will definitely come back here for all my car service needs. Thank you Mike and Infiniti of Ontario! More

I always receive highly professional, courteous treatment, and accurate and thoroughly explained diagnosis of my M35 by the service department consultants. treatment, and accurate and thoroughly explained diagnosis of my M35 by the service department consultants. More

Amazing dealership. Mando was great, he was really helpful getting my car’s service. And always kept me updated. Couldn’t be happier bringing my car here. Mando was great, he was really helpful getting my car’s service. And always kept me updated. Couldn’t be happier bringing my car here. More

The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was thoroughly inspected. A month later it was in the service department for repairs. Major repairs, which took three weeks before my car was returned. Then two days later another problem came up and the car was parked for two weeks until the shop had an opening for the repair. It's disappointing that the CPO car that we purchased wasn't thoroughly inspected as stated. We asked for help from the salesman that sold us the car. He was more defensive than helpful. We had to get the service manager involved, even through he wasn't aware of our problem, he did what he could to help. More

Great service fast and efficient service very friendly and professional Mike was very helpful transparent made sure I knew that was going on and what time frame they would be finished and professional Mike was very helpful transparent made sure I knew that was going on and what time frame they would be finished More

Truly exceptional experience John Yarber was a tremendous help He went above and beyond to make sure everything was complete as for what I went to have serviced on my vehicle I will be definite tremendous help He went above and beyond to make sure everything was complete as for what I went to have serviced on my vehicle I will be definitely going back to have my vehicle serviced at Infiniti of Ontario and I will be asking for John Yarber to my service advisor More