"Awful customer service. "
I highly recommend not to come here. Jeff was awful, rude and disrespectful. Jeff was very unprofessional when i went on sunday april 2nd 2017. I bought a g37 about 2 years ago at riverside. I should of bought it at Montclair infiniti. I got a killer deal with saul and manuel at the Montclair location. It angers me that the riverside is only about 3 exits from me, but i would rather do the drive, just so that i wont have to deal with Jeff the finance guy and carlos the awful sells man that is sarcastic and rude. Infiniti of riverside you should reevaluate carlos the salesman. He needs people skills and needs to learn to respect someones wife in the future, he was rude and very unprofessional with my wife. As for Jeff he made you guys lose a custoner for life. I will never step a foot in your dealership. He croosed the line on sunday, tried to be funny in his own way but was a total xxxxxxx. I called consumer affairs and reported the incident. I got up from the desk after his remark and took my business elsewhere. At the end thank you Jeff for behaving the way you did, i got an awsome deal with saul lopez. I highly recommend saul very professional and knowledgeable. 10 stars for you dude, you were awesome.
"Walter was great!"
I leased a gx30 in Feb. a Walter was great. However I was most impressed with the manager who came out and talked to me about my son going to college and gave me an awesome deal!
When I tell people how much I pay, they can't believe it!
Employees Worked With
Walter, i think that's what his name was. He was the one who helped me with the lease.
This is my second leased Infiniti from the same dealer. This transaction was way more pleasant. Walt and Harry in internet sales made the negotiation phase really smooth. Not only that, but the level of valuing the customer and the keen to keep me as a repeat customer was impressive.
I can't say enough of the finance guy. I can't remember his name (he was from Puerto Rico I believe)but he showed the highest standards of sales person. He explained extremely well the benefits of the extended warranty but never was pushy about it, not to mention his demeanor.
Between internet sales and finance I give you guys 5 out of 5
Definitely coming back hoping in 3 years I find the same personnel
Employees Worked With
Walt, Harry and finance gentleman