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INFINITI of Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.7
676 Reviews
INFINITI of Scottsdale is a large, full-service dealership featuring new INFINITI vehicles and the very best, fully-reconditioned used cars available in Arizona, including Certified Pre-Owned INFINITIs. * We have the largest INFINITI inventory in Arizona; we have sold more INFINITI's - new and used - than any other dealer in the entire Western united States. * Our Better Business Bureau Rating is the top rating 'A', and we have been Accredited by the BBB since 1990. * Our General Manager, Kris Schatzberg, and almost all of our management and staff are long-term INFINITI of Scottsdale employees.
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7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 676 reviews

November 04, 2025

First time at this dealership. What a pleasure. No muss no fuss. My service advisor, Dillon was funny, efficient and easy on the eyes Excellent experience! all around. More

by rhnpnd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dillon Byrd
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Nov 11, 2025 -

INFINITI of Scottsdale responded

We are overjoyed to hear about your wonderful first visit with us! It's fantastic that you found the experience to be such a pleasure with no hassle involved. We're thrilled that your service advisor provided you with efficient and enjoyable service while making the process smooth and easy. Your excellent experience means everything to us at INFINITI of Scottsdale, and we truly appreciate you taking the time to share your positive feedback. We look forward to continuing to provide you with outstanding service in the future.

October 19, 2025

Great service from the Adviser and fast time to resolve any service.. Easy way to do apoiment More

by Edwin A Mejía
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Andy
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Oct 21, 2025 -

INFINITI of Scottsdale responded

We are absolutely thrilled to hear about your positive experience with our service team. Your comments about receiving excellent guidance from our advisor and the quick resolution of your service needs truly make our day.

October 16, 2025

Excellent service, Isaac was great, professional, courteous & kept me informed. A pleasure working with him. More

by DT
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaac Winston & Dillon
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Oct 20, 2025 -

INFINITI of Scottsdale responded

We are ecstatic to hear about your outstanding experience with our team. Your feedback about receiving exceptional service means the world to us. It's wonderful to know that Isaac provided you with professional and courteous assistance while keeping you well-informed throughout the process.

June 28, 2025

Selected a used car online. Setup a test drive and explained we needed to be out fairly quick due to a medical issue that prevented my wife from sitting too long. They were gr More

by msg1956
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
GM greeted us upon arrival notice and then salesman took over for test drive. We decided to purchase so paperwork was done quickly and checkout went quick. No hi pressure add on sales pitches and quick completion of purchase. Played cash so quick
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June 21, 2025

We have bought many cars from this dealership, the sales process is always seamless and quick. Shoutout to the service department as well, any concerns we have ever had with the many vehicles we have purcha More

by rbgolfer59
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Bill Munds
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Jun 23, 2025 -

INFINITI of Scottsdale responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our sales and service teams. Your continued trust means the world to us. We look forward to serving you again in the future!

May 09, 2025

Excellent experience Did not have needed part 4 day wait but otherwise great experience Thanks More

by Ohms
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dillion
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May 12, 2025 -

INFINITI of Scottsdale responded

Thank you for your fantastic review! We're delighted to hear you had a great experience, despite the wait for the part. We appreciate your understanding and look forward to serving you again soon!

April 16, 2025

I continually purchase infinity because of service reps like Isaac. Professional, friendly, hospitable, knowledgeable. He’s a gem for sure!!! I’d hire him in my business which has nothing to do with cars. More

by dcj1969
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaac
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Apr 17, 2025 -

INFINITI of Scottsdale responded

Thanks for the fantastic feedback! We're thrilled to hear that Isaac made such a positive impression. Our team strives to provide top-notch service, and it's great to know that we're hitting the mark. We appreciate your continued support and look forward to serving you again!

March 20, 2025

Serviced car with Juan, work done as promised and ready the same day and even washed the car! More

by Skfab
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 21, 2025 -

INFINITI of Scottsdale responded

Thank you for the wonderful feedback! We're so glad to hear that Juan took great care of your car and got everything done as promised. It’s great that your car was ready the same day and even washed! We appreciate your trust in us and look forward to serving you again!

March 18, 2025

Issac is a great customer service rep. He always answers my questions and keeps me updated on the status of my vehicle. More

by denihurley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Issac
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Mar 19, 2025 -

INFINITI of Scottsdale responded

Thanks! We're thrilled to hear that Issac has provided you with excellent service. Keeping our customers informed is a top priority, and we appreciate your kind words!

March 07, 2025

The service staff is always friendly and attentive there. They make sure you stay informed each time. More

by laSabatini
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Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 10, 2025 -

INFINITI of Scottsdale responded

Thank you for your fantastic review! We're thrilled to hear that our service staff made such a positive impression. Keeping our guests informed and happy is our top priority, and your feedback truly motivates us. We look forward to welcoming you back soon!

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