INFINITI of Tacoma at Fife

Dealership experience Clayton provided a “no pressure” experience in a very professional manner. He was knowledgeable, easy to talk with and pleasant. Should I purchase a Clayton provided a “no pressure” experience in a very professional manner. He was knowledgeable, easy to talk with and pleasant. Should I purchase an Infiniti, I will definitely return to do so with Clayton. More

Professional, inviting, not pushy!!!! Absolutely wonderful experience. Very professional Chyna was soon personal, and knowledgeable. They worked tirelessly to attain best financing.!!! My Absolutely wonderful experience. Very professional Chyna was soon personal, and knowledgeable. They worked tirelessly to attain best financing.!!! My husband and I are committed to purchasing our daughter's next vehicle there. More

Excellent Alex was very professional, helpful, informative, & overall very pleasant to work. He made everything happen for me to get the car I wanted. I called Alex was very professional, helpful, informative, & overall very pleasant to work. He made everything happen for me to get the car I wanted. I called him probably too many times, but each time he was a very nice person to work with. More

I am a picky buyer I walked into the dealership randomly looking for a very specific vehicle. They didn't have one. Instead of showing me vehicles I knew I didn't want t I walked into the dealership randomly looking for a very specific vehicle. They didn't have one. Instead of showing me vehicles I knew I didn't want they took my information down. 2 days later Chyna called me to say they just received the car I wanted. A test drive later....the rest is history! Thanks for finding the my prefect car! More

Great Experience All Around! We had a great experience at this dealership. We got an incredible car that we LOVE for a great price and excellent customer service. No high pressure We had a great experience at this dealership. We got an incredible car that we LOVE for a great price and excellent customer service. No high pressure sales, just service! Very happy! More

They came through I wrote a review yesterday about the dealership failing to provide good customer service over the issue of a damaged tire. After some frustration, an I wrote a review yesterday about the dealership failing to provide good customer service over the issue of a damaged tire. After some frustration, and without expectation, the service manager, Nathan, replaced my tire free of charge. A good decision on his part, which revived my faith in the dealership. More

Bad customer service!!!! I have purchased 3 infinitis within the past 9 years from Infiniti of Tacoma. Today I brought in my newest one with 6000 miles because of a leak in my I have purchased 3 infinitis within the past 9 years from Infiniti of Tacoma. Today I brought in my newest one with 6000 miles because of a leak in my tire. I was told that the tire had a nail in the sidewall and could not be repaired and was told that a new tire would cost almost $500.00!!! No offer of any other accommodation, nothing. After I became extremely upset at their total lack of customer service, they offered to reduce the cost by nearly $200.00. I made some calls to Les Schwab to check out the cost of the tire and was told that their charge would have bee nearly the same, so here I sit, waiting for my new tire. No more Infinitis for me. At least not from these guys. More

Beautiful Cars...Superior Service Our service consultant Patrick made our car purchase experience so comfortable and easy. He had cars selected and ready for us to test drive on arriv Our service consultant Patrick made our car purchase experience so comfortable and easy. He had cars selected and ready for us to test drive on arrival. He gave us insightful and valuable information about each make of car...options that would best fit our life style. The support staff did a fabulous job making our dream car come true. Thanks son..mom is so proud of you! More

Excellent customer service experience Patrick helped me get the car I wanted at a very good price. I was buying a used vehicle as a second car and not trading in my vehicle. Instead of mak Patrick helped me get the car I wanted at a very good price. I was buying a used vehicle as a second car and not trading in my vehicle. Instead of making me wait and find someone to help me get the car home, he personally delivered the car to my home. It was a 45 minute trip each way. This was way above and beyond any dealer I've ever been to, and I've bought over 12 new vehicles in the past. I would recommend this dealer to everyone. More

Fun shopping for a car I first want to tell you I normally don't shop for cars, I let my husband, but I went this time and actually enjoyed it. Patrick was amazing, and sup I first want to tell you I normally don't shop for cars, I let my husband, but I went this time and actually enjoyed it. Patrick was amazing, and super helpful without being pushy. The lady in the office was super sweet. We will be back when we need another car. Thanks for making our shopping so enjoyable... More