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INFINITI of Tallahassee

Tallahasee, FL

4.5
286 Reviews

3277 Mahan Drive

Tallahasee, FL

32308

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Showing 286 reviews

April 19, 2023

My experience at this dealership was very positive and I would purchase another vehicle from them in the future. I worked with Paul, Phil, and Vinny and all were very pleasant and patient. More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
May 07, 2023 -

INFINITI of Tallahassee responded

Thank you So much for the Outstanding review! We are Excited about your New 2023 QX60 purchase and hope you thoroughly enjoy!

April 18, 2023

I made my appointment at Kraft Infiniti Tallahassee FL for a check engine light. I was told I needed another oil change even though my oil was still good from my last oil change. I was told I had chunks o More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl E. Hutching Jr.
Apr 18, 2023 -

INFINITI of Tallahassee responded

We would like to know more. If you could please contact our Client Relations Manager, Debbi at 850-576-6171 ext. 2200.

February 13, 2023

Great service provided by Izzy. The professionalism, courtesy and attentiveness shown by Izzy was greatly appreciated. This was a Great improvement over the service that I have rece More

by dallas2221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Feb 18, 2023 -

INFINITI of Tallahassee responded

Thank you for the Great Review! We are very pleased to hear Izzy Mendoza provided you with Great Service.

February 08, 2023

Salesman Paul was excellent to deal with. He has an excellent knowledge of the vehicles, carefully explained all details on the vehicle and easy to reach a satisfactory deal on a 2023 Q50! More

by mandlstivers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
Feb 15, 2023 -

INFINITI of Tallahassee responded

Congratulations on your New 2023 Q50! We are Grateful Paul Maraist provided you with an Excellent experience!

January 25, 2023

Carl was sweet, I appreciated that he he called, me about my vehicle even when he was off duty. More

by Helenahogans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Feb 09, 2023 -

INFINITI of Tallahassee responded

Thank you for the Great review and feedback about your experience with Carl!

November 14, 2022

Wonderful salesman Paul, wonderful manager Vinny! Wonderful experience all around! I would definitely recommend Kraft! First rate service and no pressure sales! More

by Pam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
Nov 21, 2022 -

INFINITI of Tallahassee responded

Thank you for the Outstanding review and kind words! Paul and Vinny both love the opportunity to go above and beyond for our clients.

August 22, 2022

The service department down not keep you updated on your vehicle. I had to call for a status update each time. More

by sajata77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Aug 28, 2022 -

INFINITI of Tallahassee responded

Thank you for the feedback and we appreciate your honesty. We are grateful that the quality of work as well as the customer service and friendliness were spot on. Your overall experience, however, is our top priority and our team should have stayed in touch with you prior to your vehicle being completed.

July 31, 2022

Excellent customer service and make sure all your questions are answered. Highly recommend Infiniti of Tallahassee. More

by Thomas’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent also, Paul Maraist, Doug Lechnar, Ed Baker
Aug 04, 2022 -

INFINITI of Tallahassee responded

Thank you for the Great review! We really appreciate you taking the time to share your experience.

July 03, 2022

We are very pleased to write this review! Ed Baker, whom I pinned as “The G.O.A.T.” because of his stellar salesperson expertise, made our purchasing experience truly “a walk in the park”. Th More

by TommyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Vierbickas, Ed Baker
Jul 20, 2022 -

INFINITI of Tallahassee responded

Thank you for the Outstanding review for Ed Baker and Vinnie Vierbickas! We appreciate you being loyal clients and are Grateful you have purchased from us on several occasions. The G.O.A.T. will be available to serve you and anyone you refer to him.

June 16, 2022

Very professional, friendly and polite to customers. Always checking on customers to see if they need anything. More

by malloryella49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Jun 26, 2022 -

INFINITI of Tallahassee responded

Thank you for the 5-star review! We are happy to hear Scott Futch our Service manager was able to provide you with outstanding service. We appreciate you taking the time to share your experience and look forward to serving you for many years.