INFINITI of Tampa

I looked for 2 months for a previously owned E series and responded to the internet and sale add at Infinity of Tampa. The car was more than expected and well presented. Ron Silver was knowledgeable, profess responded to the internet and sale add at Infinity of Tampa. The car was more than expected and well presented. Ron Silver was knowledgeable, professional, honest and had a no pressure approach to closing the deal on our Mercedes. NO fast talking back on the advertised price. We agreed on a price and I was out the door with tags and key in hand in 45 minutes. The “extra effort” after the sale closed to acquire the second key-fob from the previous owner was a sign of customer service from years ago. Being the owner of 2 other Mercedes I know the MB policy on reissuing the electronic keys to only registered owners, this saved me another $200.00 to replace/reprogram the second key-fob. Robert in service took care of the requested post delivery service items I requested professionally and as if he was buying the car for himself. More

This is our third Infiniti purchase from Infiniti of Tampa. We have always dealt with Brett. Our experience is always smooth and stressless. Jason is an asset to the dealership. He is very friendly Tampa. We have always dealt with Brett. Our experience is always smooth and stressless. Jason is an asset to the dealership. He is very friendly and knowledgeable. We would highly recommend Infitini of Tampa, Jason, and Brett. Thanks again for a great car-buying experience. Sincerely, David and Ella Sampson More

I found the overall experience at Infiniti of Tampa to be exceptional. There was no pressure and 2008 Mercedes C-Class I purchased was as advertised. The price was right and so was the value I received for m exceptional. There was no pressure and 2008 Mercedes C-Class I purchased was as advertised. The price was right and so was the value I received for my trade. I had neglected to mention that there was a scrape on the left rear fender of my trade in but Mr Silver stood by the trade-in offer and we completed the deal. I was treated professionally and courteously by everyone from my salesperson, Ron Silver to the Used Car Manager to the Business Manager. I sold automobiles in Europe on retirement from the Air Force and recognise quality service/professionalism, therefore I can highly recommend Infinity of Tampa. More

Overall 5 rating for IOT. This is definitely a buyer's market with the economy downturn. I got a great deal through USAA membership pricing resulting in a no-hassle, set price well below invoice and a re market with the economy downturn. I got a great deal through USAA membership pricing resulting in a no-hassle, set price well below invoice and a reasonable, expected trade value. Aaron in Internet Sales was friendly, professional, and knowledgeable. I had already done extensive research and driven the Acura TL, which in my opinion has a better tech package but can't match the "G" for driving enthusiasm. My research paid off as the G37 is rated #1 among the competition, even besting the venerable BMW for top car among 33 entries in U.S. News & World Report's rating of the best mid-size luxury cars. I purchased the maintenance plan and will be sizing up that department to see if they earn equally high marks during scheduled maintenance visits. More

We had a great business transaction with Ron and Infniti of Tampa, very low pressure and they took all the time needed for my wife to pick the used G35 she wanted out of all the choices. Worked well on the of Tampa, very low pressure and they took all the time needed for my wife to pick the used G35 she wanted out of all the choices. Worked well on the phone with me all morning so we didn't waste our time driving from Lakeland and then delivered when we arived. My wife loves the car and is most likely an Infiniti owner and infiniti of Tampa customer from now on. More

We highly recommend Cary Burgos in the Internet Sales Department! She first contacted us when our previous FX 35 lease was about 6 months from ending. She kept in contact after we told her the terms we Department! She first contacted us when our previous FX 35 lease was about 6 months from ending. She kept in contact after we told her the terms we would need to lease any new Infiniti in the future. She even brought two different models out to our home to see and test drive. Low pressure and very friendly. As our lease was running out, we stepped up the pressure to either get us the right deal or we were going to one of our other choices. Well, we are in a beautiful 2009 FX AWD, so I guess they must have put the deal together. We love the quality of Infiniti products....and will stay as long as new and exciting vehicles are introduced in the future!! More

Joelle was personable and knew enough about the vehicle to explain why it was the best deal on the lot. She was diligent enough to drop the car off in Orlando and has lived up to every committment she mad to explain why it was the best deal on the lot. She was diligent enough to drop the car off in Orlando and has lived up to every committment she made at the time of the transaction. I would recommend the dealer and Joelle in particular to anyone that asked. More

My experience with Infiniti of Tampa Bay was quite favorable. They gave me top dollar for my trade-in and offered an awesome price on my used VW Passat! My only regret is that I felt my salesman, Ro favorable. They gave me top dollar for my trade-in and offered an awesome price on my used VW Passat! My only regret is that I felt my salesman, Ron Silver was not always friendly, understanding or helpful. He made me feel as if my business was not valued. Ron Silver seemed to be incredibly bitter towards me, because the used car sales manager, Ron agreed to a big increase in the value of my trade. Less than 24-hours after I purchased my car from Ron Silver, I called to report a problem with my car's key fob. I asked him if the dealer would fix the key fob. He said "No. We've done enough for you." I disagreed. And Ron Silver finally acquiesed. I am pleased with the car and I think I would refer my friends to Infiniti of Tampa--but I'd suggest they avoid that surly, grumpy Ron Silver! More

The service from Aaron and Brett was exceptional. Exactly what I expected from an Infiniti dealership. However, two days after taking delivery I noticed the front bumper appeared to have had paint w Exactly what I expected from an Infiniti dealership. However, two days after taking delivery I noticed the front bumper appeared to have had paint work done on it and was misaligned. I'm was very concerned when I found out the 2009 G37 which was sold to me as brand new had in fact had $800 worth of paint touch up and alignment done to the front bumper. I know it was $800 worth of work because when I requested any/all records of work done on the car they faxed me an internal work/repair order indicating the paint work had been contracted out to a local body shop. I returned the car to the dealership two days after taking delivery and they stated the car was most likely damaged when taken off of the truck which I can imagine happens from time to time. I think it is unethical and perhaps illegal to not disclose the fact that my car was damaged and repaired prior to me purchasing it as brand new. While it might be a dealership or Infiniti policy to not disclose work done on a new car unless it is over a certain dollar amount, I completely disagree with it. I can see instances where minor touch up need not be disclosed, BUT I think that if you have to actually send the car to a body shop to have work done you are more than likely legally required to tell a potential buyer about that. In the end the dealer replaced the bumper with a new factory painted one. They also provided me a loaner car while my new car was being repaired. Again, Aaron and Brett handled the situation with extreme professionalism, but it is hard to overlook the fact that either one or both of them MIGHT have known that the car I was purchasing had work done on it. I think it would have been appropriate for the dealer to offer some type of concession (money back, maintenance plan, etc.). This is the first time I have ever purchased a car of this caliber and price and perhaps my expectations were too high, but in the end I will get frustrated anytime I recall this experience. More

I had a fantastic experience at Courtesy Infiniti. My salesman was extremely professional. I highly recommend this dealer and my salesman, Ron Silver. I felt Ron was honest and did not play the typical salesman was extremely professional. I highly recommend this dealer and my salesman, Ron Silver. I felt Ron was honest and did not play the typical games, nor did the dealer. I love my car, 2009 G37 and am very happy. More