INFINITI of Van Nuys

Amazing, fast and reliable service. David Gonzalez provides personal service with understanding your needs, combined with fast and reliable service. Looking forward to return back for th David Gonzalez provides personal service with understanding your needs, combined with fast and reliable service. Looking forward to return back for the next service, so I can experience it again. More

Excellent, qualified care The service team is well qualified and they care about your overall experience. I would reccomend them to any Infiniti owner who wants to maintain th The service team is well qualified and they care about your overall experience. I would reccomend them to any Infiniti owner who wants to maintain their vehicle. More

Movses -- Infiniti of Van Nuys Movses Dzhansyan handled my new Q50 lease and it was the best experience I have had with a dealership in over ten years. He handled everything profes Movses Dzhansyan handled my new Q50 lease and it was the best experience I have had with a dealership in over ten years. He handled everything professionally, honestly and openly from our first conversation to my taking delivery of the car. This is my second Infiniti (BMW prior) and I am happy with the vehicle as well. Highly recommend Movses and this dealership. More

Friendly and professional Customer service was great. Work performed on the Truck was explained and performed in a timely manner. All questions were answered to ease my doubts Customer service was great. Work performed on the Truck was explained and performed in a timely manner. All questions were answered to ease my doubts about other work in question. More

Scratched my car The car wash people scratched my car on the roof in 6 different areas. They tried to fix the scratches but they still show. Tried to blame me for the The car wash people scratched my car on the roof in 6 different areas. They tried to fix the scratches but they still show. Tried to blame me for the scratches. More

Rodolfo ruiz Rodolfo Ruiz was very helpful w any questions/concerns that I had. I will contact him the next time I need anything serviced on my car and would recom Rodolfo Ruiz was very helpful w any questions/concerns that I had. I will contact him the next time I need anything serviced on my car and would recommend him to anyone needing service from this dealership More

Customer service My service rep, Bria was amazing! She gave a Very clear explanation of what my car needed and then scheduled me for Express service. Very apprec My service rep, Bria was amazing! She gave a Very clear explanation of what my car needed and then scheduled me for Express service. Very appreciated, especially on a Saturday. Thabk you More

NOT BAD They delivered on time for my regular maintenance service but I did not hear about the other thing I complained which is the excess leather coming out They delivered on time for my regular maintenance service but I did not hear about the other thing I complained which is the excess leather coming out on top of mu dashboard (glove compartment side). More

Patty was awesome Since I did arrive the first time, Patty was very profesional, friendly and very knowledgeable about my situation, I will definitely will come back ag Since I did arrive the first time, Patty was very profesional, friendly and very knowledgeable about my situation, I will definitely will come back again. More

Getting the Job Done It was an oil change and a noise issue. On a test drive the mechanic found the noise and my car stayed for a week, The dealer provided a loner and rep It was an oil change and a noise issue. On a test drive the mechanic found the noise and my car stayed for a week, The dealer provided a loner and repairs were completed. Raski (service rep) kept me informed and so far so good. I am happy with the outcome. I have been coming to this dealer since day for all our services. The decor is nice and i was able to get some work done while waiting. More