44 Reviews of Ronald Lazo
April 25, 2023
good service i have no more to say at this time service was good and clean was good and clean More
Other Employees Tagged: Sean Safian
April 22, 2023
Efficient professional service. Easy to schedule. Work and cost of work was well-explained. Future maintenance items explained. Easy to schedule. Work and cost of work was well-explained. Future maintenance items explained. More
Other Employees Tagged: Luis Rodriguez, Service Dept, 5 Stars for him. Did not see Mr. Lazo
April 16, 2023
I have to make it right, 2 or 3 weeks ago I was involved in a situation very unhappy that involved a dealership, I was very upset for how things turned from one second to another and how bad ,they were look in a situation very unhappy that involved a dealership, I was very upset for how things turned from one second to another and how bad ,they were looking,so I write a review with the lowest rate someone can do,,I never like to leave feedbacks or review, but I have to say here I am trying to make right to who deserves it ,,still situation is not 100% happiness but I have to do this because, they deserve it,,I decided to change my rate because I have seen and realized the failure is not from the dealership,,yes things can be adjusted at the dealership, but where they really need to address things is on the manufacturer policy, because of the wrong policy of not providing customers with a rental or loaner until something is approved, situations like mine can really make people upset and put everything against the dealership, like I did ,I apologize and I have to say they deserve a 5 stars for the big effort and commitment to make this right that they have done! Thanks Ronald Lazo More
Other Employees Tagged: Santiago vaes
October 10, 2022
Staff were friendly but I was not pleased with the haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purcha haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purchasing a car. More
August 12, 2022
I've been coming here for many, many, years and bought my first new Infiniti and then this second new Infiniti -- why is it underlined in red? -- here and have always had them serviced here. I have driven first new Infiniti and then this second new Infiniti -- why is it underlined in red? -- here and have always had them serviced here. I have driven very little mileage for the almost three years of Covid, so have low mileage. More