Infiniti of the Palm Beaches - Service Center

Danny gave excellent professional customer service to me. He was friendly and knowledgeable. Infinity has a good loaner car program. After the service my car got a very good car wash and was ready nice and c He was friendly and knowledgeable. Infinity has a good loaner car program. After the service my car got a very good car wash and was ready nice and clean when I came to pick the car up. More

The reason I would recommend the Infiniti service center to anyone would be the prompt professional service that I received. As soon as I pulled up in my car I was greeted by a young lady smiling and asking to anyone would be the prompt professional service that I received. As soon as I pulled up in my car I was greeted by a young lady smiling and asking my name, and reason for my visit. I had an appointment scheduled that day for regular service. I had my fiancé and my little dog with me. She also quickly introduced herself to me and them. Then said that my service writer would be with me momentarily. She then offered us to come inside the lounge and relax and have coffee or water and was there anything else that we needed. After approx. 5 min I was escorted to my service writers office and he then proceeded to come outside with me and talk about any concerns I had with my car besides the regular service. We talked briefly and then my loaner car was brought up and he said he would call me when my car was ready and again made sure that I had no other concerns with my car. Overall the service by everyone at Infiniti was very professional and friendly and made me feel welcome and that I had brought my car in and that they really cared about how I felt. I was only there approx. 15 to 20 min. and left feeling confident that my new car was in good hands. Then later on in the day I received a call my car was ready and that they were there until 5 that day. I went over later in the after noon and picked up my car and received the same great professional friendly care that I received when I dropped it off. More

I have only ever taken my vehicle to this dealer for service. I have a 2009 G37 Coupe. They always do a great job, very timely service, fair prices, and I trust them! They are very friendly, and the service. I have a 2009 G37 Coupe. They always do a great job, very timely service, fair prices, and I trust them! They are very friendly, and the waiting room is pleasant and easy to wait in. I recently had the pleasure to work with Danny Solorzano, who was the best! He epitomizes exceptional customer service. Danny made me feel like a friend of the family was taking care of me and my car. Really great experience and I am going to request Danny by name for now on! More

Danny went out of his way to make sure that I would be happy with service being offered an that I understood what type of service was being offered. I did not feel like he was going thru the motions, he happy with service being offered an that I understood what type of service was being offered. I did not feel like he was going thru the motions, he added that personal touch. More

Chris was my advisor amd he did an excelllent job in servicing my vehicle. He was very efficient and helped me in timely and pleasant manner. I would recommend him and this service center to friends a servicing my vehicle. He was very efficient and helped me in timely and pleasant manner. I would recommend him and this service center to friends and family. More

I have used this dealership before and will continue to use it for purchase of car and service because everything was fine. No complaints at all. Thank you. use it for purchase of car and service because everything was fine. No complaints at all. Thank you. More

I gave the rating that i did because Danny Solorzano was professional. He explained the work that needed to be done and the price as well. He smiled and did not rush me durning the meeting between the two professional. He explained the work that needed to be done and the price as well. He smiled and did not rush me durning the meeting between the two of us. He set me up with a loaner car and he kept me informed by phone when the job was complete. My car was washed and ready at the time that he said it would be. He also talked to me about work that was recommended in the future. Over all a nice guy. More

It was a pleasure working with Danny and the others at the service center. Everything was done correctly. on time, and with a smile. However, I do not like to spend a lot of time filling out these types the service center. Everything was done correctly. on time, and with a smile. However, I do not like to spend a lot of time filling out these types of surveys. More

we also took our subaru to schumacher for service… subaru offered to drive us to breakfast and infiniti gave us a loaner car to get us there without slowing down the service crew….obviously infiniti has the offered to drive us to breakfast and infiniti gave us a loaner car to get us there without slowing down the service crew….obviously infiniti has the best customer service and customer satisfaction level guaranteed !!!! More

Everything was perfect. Chris was nice, knew his stuff, service was performed promptly, and I got a loner car so I could go out to breakfast while waiting. service was performed promptly, and I got a loner car so I could go out to breakfast while waiting. More