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Ide Honda
Rochester, NY
1,588 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,588 reviews
February 24, 2024
Jasmin has helped me find right and reasonable price for my new car. She’s very patience with me especially tried her hardest communicating with me due to my hearing loss. I really appreciate her time and p my new car. She’s very patience with me especially tried her hardest communicating with me due to my hearing loss. I really appreciate her time and patience with me. More
by Kieishaa’s
Employees Worked With
February 23, 2024
Recently purchased a 2024 Ridgeline from Ide. I worked with Juan Martinez. I did a fair amount of research regarding the vehicle I wanted, invoice price, estimated holdback, etc. I knew what I I worked with Juan Martinez. I did a fair amount of research regarding the vehicle I wanted, invoice price, estimated holdback, etc. I knew what I wanted to pay. Juan made the buying experience as stress free as buying a car can be. He explained my questions regarding financing, specifically a question related to monthly payment. In addition to Juan, the sales manager made a fair opening offer and accepted the majority of my counter offer (they didn’t want to work a bed cover into the deal). The only “fees” Ide wanted to add was a detail fee $125, wheel locks $69, and DMV processing of $175. I asked to not pay the detailing fee, which was removed and the vehicle still looked great. If you don’t want the wheel locks request they be removed and the charge canceled. Sales manager wouldn’t budge on DMV fee. I’m sure they’d remove it if you did your own DMV leg work. Financing with Kiersten was simple. There were zero surprises during negotiations, finance, and delivery. Be sure to do your research before buying (Edmonds is a good site listing what others paid in the area) as this makes the process simple. I’d recommend working with Juan and Ide to family and friends. More
by Pursel346
February 22, 2024
I just purchased a Honda CRV Hybrid. My sales associate Joe Latus was very professional, knowledgeable and very pleasant to work with. He answered all of the questions that I had as wel My sales associate Joe Latus was very professional, knowledgeable and very pleasant to work with. He answered all of the questions that I had as well as questions that I should have had. Will definitely recommend working with Joe Latus and the Ide Honda dealership. More
by mjs718
February 21, 2024
Everyone at IDE was extremely friendly, knowledgeable and helpful. We spent a lot of time with Jenn who answered all our questions and took care of us! helpful. We spent a lot of time with Jenn who answered all our questions and took care of us! More
by Rosannekulikowski0
February 19, 2024
I had a really great experience buying my car from Joe at IDE Honda. He was knowledgeable, helpful, and not pushy. We discussed a few preferences over the phone, and when I showed up he already had a few opt IDE Honda. He was knowledgeable, helpful, and not pushy. We discussed a few preferences over the phone, and when I showed up he already had a few options ready. I feel like I got good value for my purchase and the entire experience from start to finish was very pleasant. IDE Honda was recommended to me by two people and I certainly recommend it to others! More
by LM
Employees Worked With
February 19, 2024
I recently bought a car from Ide Honda and it was the best decision I made! Joe was amazing and made the process of buying so easy and smooth! Would recommend Ide Honda to anyone! best decision I made! Joe was amazing and made the process of buying so easy and smooth! Would recommend Ide Honda to anyone! More
by stoffermorgan18
February 16, 2024
I would definitely recommend IDE Honda to anyone, my sales consultant Emerson was so great and so helpful. sales consultant Emerson was so great and so helpful. More
by padillam
February 14, 2024
I just got a new car from IDE Honda and they made the process quick and easy! Great service! process quick and easy! Great service! More
by Marissa
February 14, 2024
Emerson was great from the start. Attentive to what I was looking for. Made the lease process very easy. Much thanks. Attentive to what I was looking for. Made the lease process very easy. Much thanks. More
by Torok
Employees Worked With
February 14, 2024
My sales representative, Jasmin Rodgers was a pleasure to deal with. She was helpful ,friendly and made my experience pleasant. I would recommend IDE Honda to anyone because of her and her manager Will Galli deal with. She was helpful ,friendly and made my experience pleasant. I would recommend IDE Honda to anyone because of her and her manager Will Galliher. Freda Meyers , More
by Freda Meyers
Employees Worked With
Jasmin Rodgers
