Ide Honda - Service Center

Superior service department staffed by people who care! From the first appointment over 12 years ago to the latest one today, I have always received courteous customer service from everyone in the service d From the first appointment over 12 years ago to the latest one today, I have always received courteous customer service from everyone in the service department at Dick Ide Honda. Mark Frey and his team are always fair and considerate. In particular, I have know Jim Milella all those years, and he is always my first best source of help and assistance for any car problem, even for my other non-Honda vehicle in the old days. I have recommended this dealership and this service department to many friends, and I will continue to do so wholeheartedly! More

Best service department I am writing to tell you how very much my family appreciates Ide Honda service department and especially Jim Milella. I have known Jim for many years I am writing to tell you how very much my family appreciates Ide Honda service department and especially Jim Milella. I have known Jim for many years there and he remains a dedicated service advisor for my 3 Honda vehicles (purchased before I knew about Ide Honda). He is thorough, helpful and always tries to make my service visits as easy as possible. Most especially, Jim is a good natured gentleman and I always trust his service advice. If I buy another Honda, it will be at Ide Honda because of this service department. More

Service keeps me coming back! Not only have I been extremely satisfied with the quality and price of the 3 vehicles I have bought from Ide, I'm thrilled with the service department Not only have I been extremely satisfied with the quality and price of the 3 vehicles I have bought from Ide, I'm thrilled with the service department. Jim Milella, is the major reason I keep returning to Ide. Jim is professional, personal in his approach, kind and efficient. I totally trust his advice and look forward to interacting with him during each scheduled visit. More

Very pleased! I have been with IDE Honda happily for several years. 😊😊 Reasons: I previously owned a Honda Civic purchased from IDE Honda and when I have been with IDE Honda happily for several years. 😊😊 Reasons: I previously owned a Honda Civic purchased from IDE Honda and when it came time to trade in the Civic, I returned to IDE Honda to purchase a FIT. Love the Honda quality!! The service provided is outstanding! Jim Milella is FABULOUS! I set up all my service with him. He always greets me with a smile. He goes above and beyond to accommodate his customers He is truly a genuine person who cares😊 IDE Honda is fortunate to have his loyalty!👍🏻👍🏻 More

Best service Have worked with Jim for many years for service for my 2004 Honda Accord. Always fast, exceptional, and cost effective. He's pleasure to work with. Have worked with Jim for many years for service for my 2004 Honda Accord. Always fast, exceptional, and cost effective. He's pleasure to work with. Will always return. More

Can't get any better! Every time I go to Dick Ide's for service on my Honda Element I leave very satisfied with the exceptional service ! I always return. Every time I go to Dick Ide's for service on my Honda Element I leave very satisfied with the exceptional service ! I always return. More

Outstanding service, as always! Purchased our first foreign vehicle from Ide Honda in 2003, the Pilot. A friend from Grand Island, NY leased a Pilot from Ide Honda because the Buffal Purchased our first foreign vehicle from Ide Honda in 2003, the Pilot. A friend from Grand Island, NY leased a Pilot from Ide Honda because the Buffalo area dealers didn't give her any respect. Ide Honda made her experience worth the trip. We purchased a 2006 Ridgeline in Nov 2005 and the 2015 CR-V Touring in Nov 2014. We've only had our cars serviced by Ide Honda except for some oil changes at a Honda dealer in Atlanta, GA on the Ridgeline. The service has ALWAYS been outstanding, I enjoy going to have my vehicles serviced by them. They keep my vehicles running great and most importantly, my family safe! Jim Milella has always taken care of our needs with all our vehicles as well as Jim Quadrini, our service Tech. The 2003 Pilot has over 240,000 miles on it and the 2006 Ridgeline has over 201,000 miles on it. I've never had vehicles last like this. I wish Ide Honda would branch out to Atlanta, GA so I can continue to have piece of mind as I am planning to relocate there. I plan to go to Ide Honda to purchase my next new Honda even after I move to Atlanta.The Dealership and its' staff are that good! More

Replace roof molding on 2016 Honda Pilot Believe molding was remover after car wash. I couldn't prove it and thought I would have to pay for replacement. Covered under warranty because clips Believe molding was remover after car wash. I couldn't prove it and thought I would have to pay for replacement. Covered under warranty because clips were defective. Thank you Dick Ide Service. More

Excellent Service Department The day before my car was scheduled for routine service, it broke down while my partner was driving it. We had it towed to the dealership and Jim Mile The day before my car was scheduled for routine service, it broke down while my partner was driving it. We had it towed to the dealership and Jim Milella provided her with a loaner and had her out the door before I was actually able to talk to him. Jim is friendly, efficient and thorough in all of the interactions I have had with him. My partner said "He's a really nice guy. Everyone should bring their cars here". Thanks Jim!! More

Great service and great people Jim milella always very helpful and honest about my car repairs. I've been going to ide Honda for 15+ years and I'm always pleased with their excelle Jim milella always very helpful and honest about my car repairs. I've been going to ide Honda for 15+ years and I'm always pleased with their excellent service. They treat me well and I'm confident with the quality of service I receive. More