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Ide Volkswagen
East Rochester, NY
1,099 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,099 reviews
April 30, 2025
David was a true pleasure to work with from start to finish! I had been to a few dealerships prior to meeting David at IDE and he immediately distinguished himself from the other other sales consultants finish! I had been to a few dealerships prior to meeting David at IDE and he immediately distinguished himself from the other other sales consultants I had been dealing with through his professionalism and laid back approach. I’m already a lifelong VW driver and am also now likely a lifelong client of David’s. Thanks David! More
by Amelville04
April 28, 2025
David is the man. I have leased multiple cars from him and worked with him for years. He makes the process very simple, convenient, and is a class act! I will see him I have leased multiple cars from him and worked with him for years. He makes the process very simple, convenient, and is a class act! I will see him again once my lease is up. More
by rwalpole
April 20, 2025
Responsive and very easy to work with. Worked within my busy schedule. I would highly recommend! Thank you. Worked within my busy schedule. I would highly recommend! Thank you. More
by tayarishaw
April 16, 2025
Working with Spencer was great–my husband and I both felt like he truly wanted the sale for us, not just for the business. Excited to be joining the VW family! like he truly wanted the sale for us, not just for the business. Excited to be joining the VW family! More
by NBorelli
Employees Worked With
April 14, 2025
I recently purchased my second Atlas Cross Sport from David Ruzhansky. Amazing car and it's always wonderful working with David. He makes the process easy and seamless. I highly recommend working with Da David Ruzhansky. Amazing car and it's always wonderful working with David. He makes the process easy and seamless. I highly recommend working with David on your future vehicle purchases if you want a stress-free buying experience. More
by slf268
April 14, 2025
I had a great time buying my new car. The experience was very quick and the people are extremely nice. Spencer was great at explaining everything about my new car. And it was easy to know The experience was very quick and the people are extremely nice. Spencer was great at explaining everything about my new car. And it was easy to know the features of the car. I would recommend IDE Volkswagen. More
by Keyshvwn
Employees Worked With
April 10, 2025
Spencer made the car buying process easy! From the moment we entered the showroom, he was professional, knowledgeable and helpful. From the moment we entered the showroom, he was professional, knowledgeable and helpful. More
by sara.gianfagna
April 10, 2025
I am extremely pleased with the way I was treated while making my vehicle purchase! making my vehicle purchase! More
by Rogerjdobler
Employees Worked With
April 03, 2025
Was a very easy process, Spencer and the IDE team made everything go smoothly and quickly. everything go smoothly and quickly. More
by evanwendler
April 02, 2025
I purchased an automobile from Ide Volkswagen and David Ruzhansky was my sales representative. Overall, a very enjoyable experience. David was knowledgeable, friendly, and no pressure. He explained ever Ruzhansky was my sales representative. Overall, a very enjoyable experience. David was knowledgeable, friendly, and no pressure. He explained everything in detail, answered all my questions, and did a great job explaining all the technology on the automobile. Dave does an outstanding job. More
by Blueghost
