j303 8/23/2012 1:21:59 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: chad Customer Service: 2 Quality of Work: 1 Friendliness: 2 Overall Experience: 1 Pricing: 3 Overall Score: 1.8 My Review Of Imperial Auto: We had had so many issues with the vehicle purchased here! They did not follow through with what they promised at ALL! Since we have had the vehicle we have uncovered many issues that are unsafe. When we tried calling to resolve we couldnt reach anyone. The phones are rarely answered and when they are we were lied to over and over. I do NOT recommend buying a car here unless you want to be ripped off! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jackebrown 1/31/2012 1:38:17 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Chad Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Imperial Auto: I understand that there will be a few upest people in any business. I have bought 2 cars from there along with many family members and friends of mine and Chad and his salespeople have been a pleasure to do business with and I know he sells a hell of a lot of vehicles. Their vehicles look great and there selection is incredible! They have done everything they said they would plus more for me and my family. They will not do u wrong and they arent liars. I have sent numerous amounts of people to them in the last 2 1/2 yrs to know this!! You should stop by there and see for yourself! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jenn562 1/17/2012 12:24:06 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: justin and manager Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Imperial Auto: If there was anyway to give this dealership negative -100 we would!!! The other review about them stealing money is exactly what happened to us. They promised us new tires, warranties and to fix pre-existing problems then stole thousands of dollars out of our account after we gave them thousands in cash for the down and told us to f-off when we asked about all the promises they made us and when we asked for our money back they took. THEY ARE THEIVES AND LIARS!!!! DO NOT TRUST THEM!!! now we have to get a lawyer and file charges and we were totally screwed for weeks after trying to figure out how to make up the thousands they stole. Save yourself the time, headache and money anything they promise is a total lie even if they put it in the purchase agreement. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
poisnus 5/26/2011 6:53:28 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Chad Craig Dean DJ Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Imperial Auto: AWESOME DEALERSHIP WITH KNOWLEDGEABLE SALESPEOPLE THAT I HAVE REFERRED TO NUMEROUS PEOPLE AND EVERYBODY IS HAPPY!!! VERY RARE TO FIND THIS!! THEY HAVE A GREAT SELECTION AND AWESOME FINANCING THAT WORKS WITH ALL TYPES OF CREDIT! GIVE THEM A CHANCE AND YOU WONT BE DISSAPOINTED!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
prornelas 3/2/2011 3:32:17 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Idiot Idiot Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Imperial Auto: This has been the worst experience buying a car I have ever had, I wrote a cjeck and tock them part of what we owed in cash and they ran my check even thought we didnt owe them the amount the check was written for.They are GREEDY GREEDY People !!!!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review