Imperial Chevrolet - Service Center

The same service given on every service visit! The Chevy Cruze, that I purchased from Imperial Chevrolet, a little over 2 years ago now, has been serviced by the same service team, except for a cou The Chevy Cruze, that I purchased from Imperial Chevrolet, a little over 2 years ago now, has been serviced by the same service team, except for a couple of times and now has 65000 miles on it. I am very pleased with the overall service received. My questions are answered and the vehicle is checked for wear and tear, brakes etc. The price is reasonable and the personnel are friendly and informative. I give the dealership an AAA Rating. More

Oil change and tire rotation I had an appointment for an oil change and tire rotation. I was greeted at the service desk by a friendly and courteous woman named Ashley. She answ I had an appointment for an oil change and tire rotation. I was greeted at the service desk by a friendly and courteous woman named Ashley. She answered all my questions and said she would come and get me after the service was complete. In less than an hour I was in the car and on the road. The whole experience was great. I'm very impressed with the operation. More

Follow up service Excellent customer service with John! He is reliable, informative and response to my messages promptly. He has been my contact person up-to-date and Excellent customer service with John! He is reliable, informative and response to my messages promptly. He has been my contact person up-to-date and will continue to be for the duration of my time with Imperial. John solidified my business with Imperial with his professionalism and willingness to help me ! He has gone above and beyond what I would have expected from a salesperson! More

Customer Went in for service and dealer supplies zero coffee drinks or snacks for customers what a joke !!! Instead they say we will give you a voucher for a c Went in for service and dealer supplies zero coffee drinks or snacks for customers what a joke !!! Instead they say we will give you a voucher for a cup of coffee next store that you have to walk to and i am very limited to how far i can walk this place is a joke and they dont wash or vacuum cars?? What !!! More

"Great experience at Imperial chevrolet" I recently purchased my second vehicle at Imperial Chevrolet and was assisted by sales rep Firas Ektilah who was a perfect gentlemen and a pleasure to I recently purchased my second vehicle at Imperial Chevrolet and was assisted by sales rep Firas Ektilah who was a perfect gentlemen and a pleasure to deal with. During my buying experience I also dealt with Bruce D'Ambra, Mike Ghalbouni, and Ahmad Al-Jallad who were also gentlemen and very friendly. Over the years, after my first purchase at Imperial, I have been recommending Imperial Cars to my friends and family members and have not heard a negative comment from them. It's a great place to purchase a vehicle. More

sadasdasd I had a very good experience at Imperial Car Sales in Mendon. I would definitely recommend this location to anyone purchasing a vehicle! (new or used) I had a very good experience at Imperial Car Sales in Mendon. I would definitely recommend this location to anyone purchasing a vehicle! (new or used) More

Very comfortable, sales person "Chris Mac" very attentive. We have been dealing with this dealership for many years and have always been very satisfied with the service. Chris "MAC" McIntyre the sales person w We have been dealing with this dealership for many years and have always been very satisfied with the service. Chris "MAC" McIntyre the sales person who greeted us was very pleasant and not pushy. He answered all of our questions and offered us to try out the TRAX XL. I felt a little hesitant, but Chris made me feel very comfortable. We took the car for a good drive & I was able to back it up in a few places and I got to really feel good about the car. When we got back to the dealership and let my husband & I talk privately . After we made our decision he introduced us to Ahmad Al-Jallad ( business manger, to seal the deal. Mr. Ahmad took lots of time with us, he explained many things to us and again we felt very comfortable when we finally got done, and signed the final papers. Chris came out to the car & showed me where all the buttons where and he put in all my contacts in the phone. And said he'd always be here to help me & I'm sure he will be!!!!! More

Service Department I recently had my 2015 Chevrolet Silverado for service, just a basic oil change and recall. The staff in the Chevrolet service department is always ve I recently had my 2015 Chevrolet Silverado for service, just a basic oil change and recall. The staff in the Chevrolet service department is always very pleasant and helpful. Jessica was my service advisor, She was very professional and knowledgeable about my truck. I would highly recommend Imperial Chevrolet! Thank you for my free car wash as well!! More